Registration Specialist I
About The Position
The Registration Specialist I facilitates patient flow from entry to destination in a timely, accurate, and professional manner in a fast-paced, high-volume clinic. The role supports patient check-in and check-out, pre-registration, insurance verification, scheduling and rescheduling appointments, managing work queues, and processing referrals. It also involves collecting financial and demographic information, interviewing patients for medical details, explaining charges and policies, validating and entering charges into systems, collecting payments, and answering calls and directing patients and visitors appropriately. This onsite position is based at Methodist Hospital Professional Center I & II and is scheduled Monday through Friday, 8:00 a.m. to 4:30 p.m., with no weekends or holidays. Indiana University Health describes opportunities for team members to learn and develop through advanced clinical training, leadership development, promotion opportunities, and cross-training.
Requirements
- High school diploma or GED.
- Three to six months of medical office experience is listed among the top skills for success.
- Strong time-management and critical-thinking skills.
- Ability to multitask and adapt in a fast-paced environment.
- Receptiveness to constructive feedback.
- Team-oriented mindset.
- Basic proficiency in Microsoft Office, including Word, PowerPoint, and Excel.
Nice To Haves
- Relevant experience in a health care setting.
- Ability to learn and retain medical coding.
- Knowledge of ICD-10 and CPT coding.
- Ability to interpret insurance information.
- Knowledge of clinical practices and medical terminology.
Responsibilities
- Facilitate patient flow from entry to destination in a timely, accurate, and professional manner.
- Check patients in and out.
- Verify insurance and complete pre-registration.
- Manage work queues.
- Schedule and reschedule appointments.
- Process referrals.
- Collect financial and demographic information for accurate records.
- Interview patients to obtain medical details.
- Explain charges and policies.
- Validate and enter charges into systems.
- Collect payments.
- Answer calls and direct patients and visitors appropriately.
Benefits
- Access to advanced clinical training, leadership development, promotion opportunities, and cross-training development.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
