Registration Specialist Audiology (Full Time)

WVU Medicine•Wheeling, IL

11d•Onsite

About The Position

The Registration Specialist Audiology performs administrative and clerical duties to manage patient registration and patient financial obligations. The role gathers and enters demographic, billing, and insurance information; supports registration paperwork and payment collection; and schedules patients in accordance with hospital workflows. It also checks order completeness and validates orders against scheduled services. The position is scheduled for 40 hours per week and is based at the Wheeling Hospital Audiology Clinic in Wheeling, West Virginia.

Requirements

High school graduate or equivalent.
State criminal background check and Federal background check, if applicable, as required for regulated areas.
Ability to accurately use applicable computer software and equipment for access processing and follow downtime procedures.
Knowledge of procedures for reporting or documenting unsafe or hazardous conditions, incidents, and defective equipment in compliance with hospital policy.
Considerable attention to detail and organizational ability, including the ability to perform multiple tasks simultaneously.
Ability to memorize substantial information and reference information from written sources or appropriate personnel when needed.
Ability to understand medical insurance payment requirements and basic knowledge of covered services.
Excellent written and verbal communication skills and ability to understand written and verbal communication.
Basic knowledge of medical terminology.

Responsibilities

Obtain demographic, billing, and insurance information from patients or their family or legal guardian; enter it into registration and billing systems; and scan insurance cards and photo identification.
Provide patients with information about insurance, bill payment, and hospital procedures.
Complete managed care pre-certification and authorization responsibilities as needed.
Prepare consent forms, notices of privacy practices, and other registration paperwork; present documents for signature; and obtain electronic signatures for consent to treat and patient financial obligations.
Collect deposits, co-payments, deductibles, and other patient liability payments when applicable; provide receipts and document payments in registration and billing systems.
Prepare patient identification armbands.
Balance daily receipts and the cash drawer for patient payments as needed, and follow up on accounts as indicated by system flags.
Initiate screenings as needed, obtain pertinent coverage information, and complete appropriate paperwork.
Perform medical necessity checks and complete Advanced Beneficiary Notices as needed.
Schedule, reschedule, or cancel patients in accordance with hospital workflows.
Check orders for completeness and validate them against scheduled services.