Registration Rep

Powers Health•Hobart, IN

About The Position

Under general supervision, completes hospital registration for inpatient admissions, pre-admissions, emergency room visits, and outpatient diagnostic testing and treatment areas. Establishes insurance criteria, obtains patients’ pertinent socioeconomic information, and enters data into the online information system. Completes insurance and billing forms, collects patient payments for hospital-provided medical services, treatments, and supplies, and follows managed care guidelines. The position is at the Valparaiso Health Center.

Requirements

High school graduate or equivalent.
Typing speed of 35 words per minute.
Computer knowledge and PC keyboarding skills.
Ability to communicate and solve problems.
Strong customer service skills.

Nice To Haves

Medical terminology.
Health insurance knowledge, including Medicare, Medicaid, and managed care requirements.
Previous hospital or healthcare-related experience.

Responsibilities

Prioritize and complete registrations in all registration areas accurately and promptly.
Ensure each patient is assigned only one medical record number.
Select the appropriate patient class based on the department and service required.
Obtain and enter complete and accurate patient demographic information, including verification of existing home and employment information.
Enter accurate accident information.
Register all patients promptly, prioritizing registrations during periods of high volume.
Place orders for ancillary testing with speed and accuracy.
Obtain authorization or pre-certification according to policy guidelines.
Schedule HOD appointments as needed for specific departments.
Walk patients to appropriate locations and/or push patients in wheelchairs.
In the ED and Admitting areas, take the computer on wheels to patient rooms to complete registration.
Establish insurance criteria and obtain patients’ pertinent socioeconomic information.
Complete insurance and billing forms.
Collect patient payments for hospital-provided medical services, treatments, and supplies.
Follow managed care guidelines.

Benefits

Medical, dental, and vision coverage.
Healthcare and dependent care spending accounts.
Retirement savings plan.
Life insurance and disability coverage options.
Fitness center discount program.
Tuition assistance and career development.
Paid time off.
Wellness, reward, and recognition programs.
Employee Assistance Program offering counseling and nutritional and financial education.
Instant discounts and exclusive deals on hotels, food, clothing, and more.