Registration Receptionist-Access Mgmt

CaroMont Health•Belmont, NC

About The Position

Provides access management to the patient population using CaroMont Imaging and CaroMont Endoscopy Center. The role encompasses registration and pre-registration, medical compliance, managed care requirements, and liaison work between patients, physician offices, and third-party payors. The position refers patients to the Charity Care program and provides direct financial counseling and/or staff support to patients with no or inadequate third-party coverage.

Requirements

  • High school diploma or equivalent.
  • At least six months of the same or related work experience.
  • Knowledge of registration and/or customer service.
  • Ability to communicate effectively, enter accurate data, and provide good customer service.

Nice To Haves

  • Data entry experience.
  • Knowledge of Medicare compliance, managed care requirements, and collection techniques.

Responsibilities

  • Provide registration and pre-registration services.
  • Address medical compliance and managed care requirements.
  • Act as a liaison between patients, physician offices, and third-party payors.
  • Refer patients to the Charity Care program.
  • Provide direct financial counseling and/or staff support to patients with no or inadequate third-party coverage.
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