Registration and Records Receptionist

Georgia Department of Revenue•Athens, GA

19h

About The Position

Athens Technical College is seeking a Registration and Records Receptionist to support its reception area and registration and records operations. The position greets and assists visitors, responds to telephone calls and registration emails, performs routine word processing and electronic data management, and completes administrative tasks such as preparing reports, maintaining files, and duplicating or mailing documents. The role also distributes and explains student forms, processes password and MFA resets, and handles transcript requests through Parchment. The receptionist must maintain confidentiality, keep the reception area orderly, use and care for office equipment safely, and notify the director promptly of emergencies or incidents during the director’s absence. Other duties may be assigned. The minimum qualification is a high school diploma or equivalent. A technical college diploma in Business Administrative Technology, Accounting, or a related field; Microsoft Office Suite proficiency; and prior BANNER experience are preferred. Salary is commensurate with education and experience, and the position includes the State of Georgia benefits package. Employment is contingent upon successful completion of credit and/or appropriate background checks.

Requirements

High school diploma or equivalent.

Nice To Haves

Technical College Diploma in Business Administrative Technology, Accounting, or a related field.
Proficiency with Microsoft Office Suite, including Access, Excel, PowerPoint, and Word.
Prior BANNER experience.

Responsibilities

Keep the workstation and reception area attractive, neat, and clean.
Greet visitors in a friendly manner and provide accurate information and courteous assistance.
Answer telephone calls and registration emails, provide accurate information, forward calls and emails to the appropriate office, and take complete and accurate messages.
Perform routine word processing and electronic data management tasks.
Prepare reports and documents as requested by the Director.
Establish and maintain files as requested by the Director.
Duplicate, file, and/or mail office documents as requested by the Director.
Use office equipment safely and maintain it in good operating condition.
Distribute withdrawal forms, transcript requests, and enrollment verifications, providing brief explanations.
Notify the Director immediately of emergencies or incidents that occur during the Director’s absence.
Maintain confidentiality when handling confidential information.
Process student password and MFA resets.
Process transcript requests via Parchment.
Perform other duties as assigned.