Medical Records Receptionist

Autumn Leaves•Essex, CT

3d•$25 - $28•Onsite

About The Position

Essex Meadows is seeking a detail-oriented, organized, and service-focused Medical Records Receptionist for its Health Center. This role maintains accurate, complete, and confidential medical records for current and discharged residents while providing administrative and clerical support to the Director of Nursing and Health Center staff. The position also assists with nursing staff scheduling, coordinates information among residents, families, physicians, and employees, and supports the Health Center’s daily operations. The role is temporary-to-permanent, located in Essex, Connecticut, and scheduled Monday through Friday for 24–32 hours per week. Compensation is $25–$28 per hour, depending on qualifications. Work is primarily in a well-lit office and Health Center environment.

Requirements

High school diploma or equivalent.
Previous administrative or clerical experience, preferably in a healthcare or long-term care setting.
Proficiency in Microsoft Word and general computer applications.
Strong organizational skills and attention to detail.
Ability to manage multiple responsibilities, prioritize tasks, and work effectively with frequent interruptions.
Strong written and verbal communication skills in English.
Ability to perform basic mathematical calculations.
Professional, courteous, and compassionate approach when interacting with residents, families, visitors, and employees.
Ability to maintain confidentiality and handle sensitive information appropriately.

Nice To Haves

Medical terminology experience.
Medical records experience.

Responsibilities

Maintain complete, accurate, and organized medical records for current and discharged residents in accordance with applicable state and federal regulations.
Prepare medical records for new admissions and discharges and monitor charts for missing or incomplete documentation.
Maintain resident identification information, census records, admission books, resident indexes, and other required documentation.
File, retrieve, organize, and store medical records in accordance with retention and confidentiality requirements.
Provide authorized individuals and administration with requested medical records, reports, and statistical information.
Coordinate correspondence with physicians, healthcare providers, and other appropriate parties regarding medical record requests.
Maintain and update Health Center forms, policies, procedures, Medicare denial letters, and other department information.
Provide secretarial and administrative support to the Director of Nursing, Social Worker, and other Health Center personnel.
Assist with daily nursing schedules, including coverage for call-offs, admissions, and other staffing changes; assist with CNA scheduling when necessary.
Coordinate and maintain minutes and documentation for required Quality Assurance meetings.
Assist with special projects, assignments, and departmental communications.
Coordinate information among residents, families, responsible parties, physicians, consultants, and staff.
Assist with ordering supplies, communicating with vendors, monitoring inventory, and tracking resident supplies for billing.
Provide Health Center receptionist coverage, greet visitors, and direct calls and inquiries appropriately.
Assist with incoming and outgoing mail and general office responsibilities.
Respond to apartment alarms according to nursing direction and established community procedures.
Attend required staff meetings, in-service training, and educational programs.
Maintain strict confidentiality of resident medical information and sensitive departmental records.