Patient Access Registration Specialist

UCHealth•Aurora, CO

1d•Onsite

About The Position

Provides receptionist, registration, and clerical duties associated with registering patients for services. This is an onsite position at UCHealth Anschutz Outpatient Pavilion in Aurora, Colorado, in the Patient Financial Services department. The schedule is part time, 40 hours per two-week pay period, working weekend days. Pay is $19.67–$25.57 per hour, dependent on relevant applicant experience. The role involves meeting with patients and/or caregivers to exchange information and documentation, explaining visits and instructions, and addressing concerns and questions. It also includes verifying insurance benefits, obtaining pre-certification or authorization as needed, collecting or arranging follow-up for required payments, and ensuring registration information is entered accurately and promptly. The position may involve escorting and transporting patients and visitors within the facility, including use of a wheelchair or oxygen tank. Employees are expected to use critical thinking and sound judgment, work with minimal supervision, and take appropriate action in a fast-paced environment. UCHealth describes a total rewards program that includes recognition and performance-based pay programs, health and well-being benefits, time away from work, retirement and savings plans, and education and career-growth opportunities. Eligibility for some programs depends on scheduled work hours.

Requirements

High school diploma or GED.
Ability to use critical thinking skills and decisive judgment, work with minimal supervision, and take appropriate action in a fast-paced environment.

Responsibilities

Meet with patients and/or their caregivers to exchange necessary information and documentation.
Explain visits and instructions, and address patients’ concerns and questions.
Verify insurance benefits and obtain pre-certification or authorization as necessary.
Escort and transport patients and visitors within the facility, which may include using a wheelchair or transporting an oxygen tank.
Determine and accept required payments, including co-pays and deductibles, or refer patients to financial counselors for follow-up.
Obtain and enter necessary demographic, billing, and clinical information in the registration system accurately and promptly.
Use critical thinking and decisive judgment, work with minimal supervision, and take appropriate action in a fast-paced environment.

Benefits

Three-Year Incentive Bonus.
Annual merit pay increase for performance meeting or exceeding established standards.
Annual market reviews and base-pay adjustments as needed.
Medical, dental, and vision coverage.
24/7 mental health and well-being support for employees and dependents.
Discounted gym memberships and fitness resources.
Free Care.com membership.
Voluntary benefits, including accident insurance, critical illness insurance, group legal plan, identity theft protection, pet insurance, auto and home insurance, and employee discount programs.
Paid time off (PTO), paid family and medical leave, and leaves of absence.
Employer-provided basic life and accidental death and dismemberment coverage, with buy-up options.
Employer-provided short-term and long-term disability coverage, with a buy-up option.
403(b) retirement plan with employer matching contribution; an additional 457(b) plan may be available.
Flexible spending accounts for health care and dependent day care; a health savings account is available with enrollment in a high-deductible medical plan.
Access to academic degrees and certificate programs.
Tuition, books, and fees paid up to 100% for specific educational degrees; other programs may qualify for up to $10,000 per year prepaid or up to $5,250 per year in tuition reimbursement.
Access to LinkedIn Learning courses and seminars and internal professional development opportunities.
Free assistance navigating the Public Service Loan Forgiveness program and submitting federal student loans for forgiveness.