Patient Access Registration Specialist

UCHealth•Colorado Springs, CO

1d•Onsite

About The Position

The Patient Access Registration Specialist provides receptionist, registration, and clerical support related to registering patients for services. The role is onsite at UCHealth UCHlth Printers Park Med Plaza in Colorado Springs, within the SRSS Patient Access department. It is part-time, scheduled for 40 hours per pay period (two weeks), on day shifts. The hourly pay range is $19.67–$25.57, depending on relevant experience. The specialist meets with patients and/or caregivers to exchange necessary information and documentation, explains visits and instructions, and addresses questions and concerns. The position also involves verifying insurance benefits, obtaining pre-certifications or authorizations as needed, collecting or directing follow-up on payments, and ensuring complete, accurate, and timely entry of demographic, billing, and clinical information. The specialist may escort and transport patients and visitors within the facility, including using a wheelchair or oxygen tank. The role requires critical thinking, decisive judgment, and the ability to work with minimal supervision in a fast-paced environment and take appropriate action.

Requirements

High school diploma or GED.
Critical thinking skills and decisive judgment.
Ability to work with minimal supervision in a fast-paced environment and take appropriate action.

Responsibilities

Meet with patients and/or caregivers to exchange necessary information and documentation.
Explain visits and instructions, and address patient or caregiver concerns and questions.
Verify insurance benefits and obtain pre-certification or authorization as necessary.
Escort and transport patients and visitors within the facility, which may include using a wheelchair or oxygen tank.
Determine and accept required payments, including co-pays and deductibles, or refer patients to financial counselors for follow-up.
Obtain and enter all necessary demographic, billing, and clinical information in the registration system accurately and promptly.

Benefits

Three-Year Incentive Bonus.
Annual merit pay increases and annual market reviews of base pay.
Medical, dental, and vision coverage.
24/7 mental health and well-being support for employees and dependents.
Discounted gym memberships and fitness resources.
Free Care.com membership.
Voluntary benefits, including accident insurance, critical illness insurance, group legal plan, identity theft protection, pet insurance, auto and home insurance, and employee discount programs.
Paid time off, paid family and medical leave, and leaves of absence.
Employer-provided basic life and accidental death and dismemberment coverage, with buy-up options.
Employer-provided short-term and long-term disability coverage, with a buy-up option.
403(b) retirement plan with employer matching contribution; an additional 457(b) plan may be available.
Flexible spending accounts for health care and dependent day care; a health savings account is available with enrollment in a high-deductible medical plan.
Access to academic degrees and certificate programs.
Tuition, books, and fees paid up to 100% for specific educational degrees; other programs may qualify for up to $10,000 per year prepaid or up to $5,250 per year in tuition reimbursement.
Access to LinkedIn Learning and internal professional development opportunities.
Free assistance navigating the Public Service Loan Forgiveness program and submitting federal student loans for forgiveness.