Patient Access Registration Specialist

UCHealth•Fountain, CO

1d•Onsite

About The Position

Provides receptionist, registration, and clerical duties associated with registering patients for services. Meets with patients and/or caregivers to exchange necessary information and documentation, explains the visit and instructions, and addresses concerns and questions. Verifies insurance benefits and obtains pre-certification or authorization as necessary. Determines and accepts required payments, including co-pays and deductibles, or refers patients to financial counselors for follow-up. Ensures demographic, billing, and clinical information is collected and entered accurately and promptly in the registration system. May escort and transport patients and visitors within the facility, including with a wheelchair or oxygen tank. The role requires critical thinking, decisive judgment, the ability to work with minimal supervision, and appropriate action in a fast-paced environment. This is a full-time, onsite position at UCHealth UCHlth Emergency Fountain in Fountain, Colorado, scheduled for 72 hours per two-week pay period on day shifts. Pay is $19.67–$25.57 per hour, dependent on relevant experience.

Requirements

High school diploma or GED.
Critical thinking skills and decisive judgment.
Ability to work with minimal supervision in a fast-paced environment and take appropriate action.

Responsibilities

Meet with patients and/or caregivers to exchange necessary information and documentation.
Explain visits and instructions, and address patient or caregiver concerns and questions.
Verify insurance benefits and obtain pre-certification or authorization as necessary.
Escort and transport patients and visitors within the facility, which may include using a wheelchair or oxygen tank.
Determine and accept required payments, including co-pays and deductibles, or refer patients to financial counselors for follow-up.
Obtain and accurately and promptly enter demographic, billing, and clinical information in the registration system.
Use critical thinking and decisive judgment, work with minimal supervision, and take appropriate action in a fast-paced environment.

Benefits

Three-Year Incentive Bonus, paid during the third year of employment.
Performance-based annual merit pay increase.
Annual market reviews and pay-rate adjustments as needed.
Medical, dental, and vision coverage.
24/7 mental health and well-being support for employees and dependents.
Discounted gym memberships and fitness resources.
Free Care.com membership.
Voluntary benefits, including accident insurance, critical illness insurance, group legal plan, identity theft protection, pet insurance, auto and home insurance, and employee discount programs.
Paid time off (PTO), paid family and medical leave, and leaves of absence.
Employer-provided basic life and accidental death and dismemberment coverage, with buy-up options.
Employer-provided short-term and long-term disability coverage, with a buy-up option.
403(b) retirement plan with employer matching contribution.
Additional 457(b) plan may be available.
Flexible spending accounts for health care and dependent day care; health savings account available with enrollment in a high-deductible medical plan.
Access to academic degrees and certificate programs.
Up to 100% of tuition, books, and fees paid for specific educational degrees; other programs may qualify for up to $10,000 per year prepaid or up to $5,250 per year in tuition reimbursement.
Access to LinkedIn Learning and internal professional development opportunities.
Free assistance navigating the Public Service Loan Forgiveness program and submitting federal student loans for forgiveness.