Registration Receptionist-Access Mgmt

CaroMont Health•Gastonia, NC

About The Position

Provides access management to the patient population using CaroMont Imaging and CaroMont Endoscopy Center. The role encompasses registration, pre-registration, medical compliance, and managed care requirements, and serves as a liaison among patients, physician offices, and third-party payors. The receptionist refers patients to the Charity Care program and provides direct financial counseling and/or staff support to patients with no or inadequate third-party coverage.

Requirements

  • High school diploma or equivalent.
  • At least six months of the same or related work experience.
  • Ability to communicate effectively.
  • Ability to enter accurate data.
  • Good customer service skills.

Nice To Haves

  • Related work experience including data entry.
  • Knowledge of registration and/or customer service.
  • Knowledge of Medicare compliance, managed care requirements, and collection techniques.

Responsibilities

  • Provide patient registration and pre-registration.
  • Support medical compliance and managed care requirements.
  • Act as a liaison between patients, physician offices, and third-party payors.
  • Refer patients to the Charity Care program.
  • Provide direct financial counseling and/or staff support to patients with no or inadequate third-party coverage.
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