Registration Float Clerk II - Per Diem

Salinas Valley Health•Salinas, CA

About The Position

Performs specialized patient registration functions according to established policies and procedures. Interviews patients or their representatives to collect demographic and financial information, enters registration data into the hospital computer system, and prepares and routes paperwork and patient-identification materials. The amount of information collected varies by patient classification. The position works under the supervision of the Senior Administrative Director or Assistant Director, Registration—Operations. The clerk greets patients, families, and the public courteously and professionally, recognizing that patients may be unwell, worried, or stressed. The role supports registration for inpatient and outpatient care and follows applicable Federal and State regulations and established procedures.

Requirements

High school diploma or GED.
One year of data entry and medical office experience.

Responsibilities

Interview patients or their representatives to obtain accurate demographic and financial information.
Request picture identification to properly identify patients.
Enter patient demographic, financial, and payer information into the hospital computer system so care and treatment can be initiated.
Obtain required signatures and copies of insurance, Medicare, and Medi-Cal cards.
Obtain pre-authorization for treatment when required, including contacting physicians’ offices for authorization numbers when appropriate.
Prepare, process, and route required initial paperwork for charts or medical records.
Prepare patient identification bands, labels, and cards; emboss patient ID cards, create labels as appropriate, and apply the appropriate ID band.
Determine patients’ primary and secondary payors and enter the information into the computer system.
Review patient data for accuracy.
When applicable, monitor and process patient transfers and bed swaps and enter the required information into the computer system.
Follow applicable Federal and State regulations and requirements concerning Advance Directives for Healthcare Decisions, Patient Rights, Medicare Secondary Payer, the Three-Day Rule, and Notice of Privacy Practice.
Perform other duties as required.