Registration Float Clerk II

Salinas Valley Health•Salinas, CA

4d•$30 - $37

About The Position

Works under the supervision of the Senior Administrative Director or Assistant Director, Registration—Operations. Performs specialized patient registration functions according to established policies and procedures. Interviews patients or their representatives to obtain pertinent demographic and financial information and enters the information into the computer system to register inpatients and/or outpatients. The amount of data collected varies based on patient classification. Prepares, processes, and routes initial paperwork for charts, patient identification bands, labels, and cards. When appropriate, contacts physicians’ offices for treatment authorization numbers; obtains required signatures and copies of insurance, Medicare, and Medi-Cal cards; and reviews patient data for accuracy. When applicable, monitors and processes transfers and bed swaps and enters required information into the computer system. Follows applicable Federal and State regulations, including those concerning Advance Directives for Healthcare Decisions, Patient Rights, Medicare Secondary Payer, the Three-Day Rule, and Notice of Privacy Practice. Greets patients, families, and the public courteously and professionally, with sensitivity to patients who may be unwell, worried, or stressed. Performs other duties as required.

Requirements

High school diploma or GED.
One year of data entry and medical office experience.

Responsibilities

Greet patients, their families, and the public in a courteous, professional, and polite manner, showing sensitivity to patients who may be unwell or stressed.
Request picture identification to properly identify patients.
Interview patients or their representatives to obtain accurate demographic information.
Enter demographic information into the hospital computer system so patient care and treatment can be initiated.
Obtain patient financial data and, when required, pre-authorization for treatment.
Prepare, process, and route required paperwork for the patient’s chart or medical record.
Emboss patient ID cards and create patient labels as appropriate.
Apply the appropriate patient identification band.
Determine patients’ primary and secondary payors and enter the information into the computer system.
Obtain required signatures and copies of insurance, Medicare, and Medi-Cal cards.
Review patient data for accuracy.
Contact physicians’ offices for authorization numbers when appropriate.
Monitor and process transfers and bed swaps when applicable, entering required information into the computer system.
Follow applicable Federal and State regulations concerning Advance Directives for Healthcare Decisions, Patient Rights, Medicare Secondary Payer, the Three-Day Rule, and Notice of Privacy Practice.
Perform other duties as required.