PRN Registration Clerk Clinics

WVU Medicine•Ripley, WV

3d•Onsite

About The Position

Responsible for day-to-day scheduling, monitoring patient registration workflow, processing payments and billing accounts, and overseeing patient record releases. Acts as a resource to staff on operational issues and assists other customers who need support. The position supports clinics and requires accurate registration, payment processing, medical-record handling, and patient and staff communication.

Requirements

High school diploma or equivalent.
Typing speed of 40 words per minute, verified by testing.
Knowledge of medical terminology.
Strong telephone and interpersonal communication skills.
Outstanding customer service skills.
Team-building skills.
Highly developed social and communication skills.
Excellent judgment and ability to remain calm and level-headed in difficult situations.
Ability to multitask.
Ability to sit for extended periods.

Nice To Haves

Medical Office Certification.
Insurance experience.

Responsibilities

Use Practice Fusion proficiently, enter data accurately, abstract data, and serve as a resource to employees using the system.
Review work for accuracy.
Collaborate with staff to ensure medical records and scheduling are accurate.
Collect and post payments accurately and balance at the end of the shift.
Release medical records and Protected Health Information according to protocols and comply with HIPAA.
Communicate with patients and clinic staff to ensure proper paperwork is available for office visits.
Monitor use of hospital resources and help ensure supplies are available.
Ensure excellent service in all assigned clinics.
Use software needed for registration and medical-record requests, including Meditech, MARS, Laserfiche, and email.
Perform other duties as assigned.