Patient Registration Representative Clinics
About The Position
The Patient Registration Representative works in Patient Registration Clinics at the Main Campus McWane Building, supporting Children’s of Alabama specialty clinics on the Main Downtown Campus. The role performs customer-focused access center tasks, including pre-registration verification, pre-admission, limited financial counseling, scheduling and follow-up appointments, co-pay collection, collaboration with bed placement coordinators, order entry, account verification and updates, and urgent registrations. The representative works collaboratively in a multidisciplinary clinical setting and must be flexible about working in different physical locations and roles to meet customer needs. The position may require reporting during inclement weather, disasters, and states of emergency.
Requirements
- High school diploma or equivalent.
- At least one year of staff-level job experience specializing in Care Administration – Registration.
- Ability to work independently.
- Flexibility to work in different locations and roles as needed.
Nice To Haves
- Knowledge of or experience with SMS/Invision.
- One year of previous work experience with automated scheduling and registration applications.
Responsibilities
- Perform pre-registration verification and pre-admission tasks.
- Provide limited financial counseling.
- Schedule and follow up on appointments.
- Collect co-payments.
- Collaborate with bed placement coordinators.
- Complete order entry, account verification, and account updates.
- Handle urgent registrations.
- Work collaboratively in a multidisciplinary clinical setting.
- Work in different physical locations and roles as needed to meet customer needs.
- Report as needed during inclement weather, disasters, and states of emergency.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
