Patient Registration Representative
About The Position
The Patient Registration Representative accurately enters patients into Marshall Medical Center (MMC) for treatment and helps ensure they are comfortable and safe during the admission process. The role provides a caring, professional first impression of MMC and collects complete, accurate demographic and financial information to support patient service and reimbursement. The representative collects deductibles and co-payments at the time of service and follows applicable federal and state regulations concerning patient consent, release of information (ROI), HIPAA, and insurance reimbursement requirements. The position interacts daily with patients, physicians, nursing staff, ancillary staff, and support staff.
Requirements
- Graduation from high school or equivalent.
- Excellent demonstrated customer service skills.
- Significant PC skills, including Windows, Word, and Excel.
- Proven accurate data-entry and 10-key skills.
- Excellent communication skills.
- Proven ability to work effectively as a member of a team.
Nice To Haves
- Previous health care experience preferred.
Responsibilities
- Register patients for treatment at Marshall Medical Center.
- Help patients remain comfortable and safe during the admission process.
- Provide a caring and professional first impression of MMC.
- Collect complete and accurate demographic and financial information to facilitate patient service and reimbursement.
- Collect deductibles and co-payments from patients at the time of service.
- Adhere to applicable federal and state requirements regarding patient consent, release of information, HIPAA, and insurance reimbursement.
- Interact with patients, physicians, nursing staff, ancillary staff, and support staff.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
