Admission Clerk - CCH Clinics - PRN

Covington County Hospital•Collins, MS

About The Position

The Clinic Admission Clerk answers phones, schedules appointments, completes initial patient intake upon arrival, verifies insurance, and collects the appropriate fees for services before patients depart. The clerk covers all CCH Clinics on an as-needed basis and must interact professionally with the public. Basic computer skills are required; experience with insurance verification is preferred. Good general health and the ability to cope with stress are required. The clerk must be physically able to lift or move equipment and supplies needed for departmental duties, have sufficient vision to read patient records, and have sufficient hearing to interact with patients who may be unable to speak at a normal voice level.

Requirements

Basic computer skills.
Ability to interact with the public in a professional manner.
Good general health and ability to cope with stress.
Physical ability to lift or move equipment and supplies necessary for departmental duties.
Vision sufficient to read patient records.
Hearing sufficient to interact with patients who may be unable to speak at a normal voice level.

Nice To Haves

Experience with the insurance verification process.

Responsibilities

Demonstrate efficient use of the electronic health record.
Answer phones courteously and politely, using an appropriate tone.
Answer patient questions with courtesy, respect, and an appropriate tone.
Verify insurance for every patient and collect the appropriate service fee.
Maintain patient accounts by obtaining, recording, and updating personal and financial information.
Comfort patients by anticipating their anxieties and providing necessary support to find a resolution.
Manage the waiting area, including picking up trash and keeping it orderly.
Manage the cash drawer and meet daily balance reporting requirements.
Demonstrate an attitude and performance reflective of serving others.
Cover all CCH Clinics on an as-needed basis.