Manager CCH Sales

CONA Services • Charlotte, NC

8d

About The Position

The Manager CCH Sales drives sales performance and develops direct reports, influencing Region Sales Areas activity within the Customer Connection Hub (CCH) to meet or exceed goals for revenue, Dead Net Gross Profit (DNGP), and marketing execution. The manager serves as a point of contact for business partners and stakeholders, and manages teammates resolving issues related to sales, delivery, and myCoke, the self-service online engagement platform. The role optimizes team efficiency with a focus on quality interactions, productivity, and resolving sales and customer service opportunities. It also monitors key performance metrics and manages resources effectively to deliver the business plan.

The position leads and develops a CCH sales team, analyzes performance data, executes commercial and revenue growth strategies, and builds cross-functional partnerships. It establishes communication routines and operational processes, supports workforce planning and special projects, and promotes transparency, servant leadership, customer focus, continuous improvement, and shared accountability.

Requirements

• High school diploma or GED.
• Knowledge acquired through 3–5 years of work experience.
• Prior leadership and management experience.
• Demonstrated strategy, execution, and organizational skills.
• Cross-functional relationship-building skills, including the ability to lead, teach, coach, and execute the commercial plan.

Nice To Haves

• Bachelor’s degree in Business, Business Management, Communications, or Finance.
• Prior experience in bottler industries, including sales, warehouse, and delivery operations.

Responsibilities

• Lead, coach, develop, and performance-manage a CCH sales team to achieve budgeted sales goals, key performance indicators, and business results while fostering accountability, engagement, and career development.
• Analyze sales performance metrics, scorecards, and operational reports to identify opportunities, implement action plans, and drive continuous improvement.
• Execute commercial, marketing, and revenue growth strategies, including sales promotions, incentive programs, and local market initiatives.
• Build and maintain cross-functional partnerships with sales leadership, field teams, delivery operations, and business stakeholders.
• Establish communication routines and operational processes that support commercial plan execution, improve efficiency, facilitate informed decision-making, and align teams.
• Support workforce planning, staffing decisions, organizational initiatives, and special projects.
• Manage resources and monitor key performance metrics to deliver the business plan.
• Other duties as assigned.

Benefits

• 401(k) match
• Health coverage
• Employee stock purchase plan
• Dedicated training
• Personalized mentorship

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED