Registrar - Voorhees - PT (1st/2nd Shift)

Virtua Health•Franklin Township, NJ

3d•$19 - $26•Onsite

About The Position

The Registrar gathers and enters patient demographic, financial, insurance, and clinical information into the hospital information system; verifies benefits and obtains required authorizations; collects applicable patient payments; and completes accurate registrations in compliance with regulatory guidelines. The role serves as a first point of contact for Virtua and provides excellent customer service. The position is part time and on-site at Virtua’s Voorhees location. The schedule is every other Saturday and Sunday and every other Monday and Friday, from 11 a.m. to 7 p.m., for 16 hours per week. Registrars must be available for three weeks of dayshift orientation before moving to their hired schedule; orientation is three days per week, and its schedule may vary by location.

Requirements

High school diploma.
Positive demeanor and strong verbal and written communication skills.
Ability to handle potentially stressful situations and multiple tasks.
Basic typing, computer, and/or word-processing skills.
Availability to complete three weeks of dayshift orientation before beginning the hired schedule.
One year of customer service experience in a professional setting, excluding retail and food service, is preferred.
Medical office or admittance experience is preferred.
One year of Epic system experience is highly preferred.

Nice To Haves

One year of customer service experience in a professional setting, excluding retail and food service.
Medical office or admittance experience.
One year of Epic system experience.

Responsibilities

Obtain copies of patient insurance cards and identification, enter demographic, financial, insurance, and clinical information into the computer system, and verify that all data is complete and accurate.
Obtain signatures on required consent, medical necessity, and State, Federal, and regulatory documents, and process necessary paperwork.
Identify, collect, and process patient co-pays, deductibles, co-insurance, and deposits.
Help resolve billing issues by liaising with patient accounting, patients, and insurance representatives as needed.
Identify and provide appropriate referrals and payment options to patients needing financial assistance.
Provide office support, including answering telephones, scheduling, typing, and filing.
Provide excellent customer service as a first-contact representative of Virtua.
Complete registrations accurately and comply with regulatory guidelines.