Registrar - Voorhees - FT (1st/2nd Shift)

Virtua Memorial Hospital•Voorhees, NJ

2d•Onsite

About The Position

The Registrar gathers and enters patient demographic, financial, insurance, and clinical information into the hospital information system; verifies benefits and obtains required authorizations and payments; and completes accurate, thorough registrations in compliance with regulatory guidelines. As a first point of contact for Virtua, the Registrar provides excellent customer service. The position is on-site at Virtua’s Voorhees location and is full-time, with a schedule of every other Saturday and Sunday and four weekdays from 11 a.m. to 7 p.m. All Registrar positions require three weeks of dayshift orientation before transitioning to the hired schedule. The schedule may vary and is set by the hiring manager at the hired location.

Requirements

High school diploma.
Strong verbal and written communication skills and a positive demeanor.
Ability to handle potentially stressful situations and multiple tasks.
Basic typing, computer, and/or word-processing skills.
Medical admission and/or medical office experience: at least one year is preferred.

Nice To Haves

At least one year of medical admission and/or medical office experience.

Responsibilities

Obtain copies of patient insurance cards and identification, enter demographic, financial, insurance, and clinical information into the computer system, and verify the completeness and accuracy of all data.
Obtain signatures on required consent, medical necessity, and State, Federal, and regulatory documents, and process necessary paperwork.
Identify, collect, and process patient co-pays, deductibles, co-insurance, and deposits; when needed, help resolve billing issues by liaising with patient accounting, patients, and insurance representatives.
Identify and provide appropriate referrals and payment options for patients who need financial assistance.
Provide additional office support, including telephone coverage, scheduling, typing, and filing.