Registrar - Lourdes - FT (1st/2nd Shift)
About The Position
The Registrar gathers and enters patient demographic information into the hospital information system, verifies insurance benefits and obtains required authorizations, collects patient cost-sharing and deposit amounts, and completes accurate, thorough registrations in compliance with regulatory guidelines. As a first point of contact for Virtua, the Registrar provides excellent customer service. This is an on-site, full-time position at Lourdes Health System, 1600 Haddon Ave. The schedule is every other Saturday and Sunday and four weekdays, 11 a.m. to 7 p.m. All Registrar positions require availability for three weeks of day-shift orientation before transitioning to the hired schedule; the schedule may vary and is set by the hiring manager at the location.
Requirements
- High school diploma.
- Positive demeanor and strong verbal and written communication skills.
- Ability to handle potentially stressful situations and multiple tasks.
- Basic typing, computer, and/or word-processing skills.
- Availability to complete three weeks of day-shift orientation before transitioning to the hired schedule.
Nice To Haves
- At least one year of medical admittance and/or medical office experience is preferred.
Responsibilities
- Obtain copies of patient insurance cards and identification, enter demographic, financial, insurance, and clinical information into the computer system, and verify that all data is complete and accurate.
- Obtain signatures on consent, medical necessity, and required state, federal, and regulatory documents, and process necessary paperwork.
- Identify, collect, and process co-pays, deductibles, co-insurance, and deposits; when needed, help resolve billing issues by liaising with patient accounting, patients, and insurance representatives.
- Identify and provide appropriate referrals and payment options to patients needing financial assistance.
- Provide office support, including answering telephones, scheduling, typing, and filing.
- Provide excellent customer service as the first contact representative of Virtua and comply with regulatory guidelines.
Benefits
- Medical and prescription coverage
- Dental insurance
- Vision insurance
- Health and dependent care flexible spending accounts
- 403(b) plan; 401(k) subject to collective bargaining agreement
- Paid time off
- Paid sick leave as provided under state and local laws
- Short-term disability and optional long-term disability
- Colleague and dependent life insurance
- Supplemental life and AD&D insurance
- Tuition assistance
- Employee assistance program with free counseling sessions
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
