Registrar - Willingboro - PT (1st Shift)
About The Position
The Registrar gathers and enters patient demographic information into the hospital information system, verifies benefits, obtains required authorization, collects patient payment amounts, and completes accurate and thorough registrations in compliance with regulatory guidelines. The Registrar serves as an initial point of contact for Virtua and provides excellent customer service. This is a part-time, on-site position at Burlington Hospital in Willingboro, with a schedule of Monday through Friday, 8 a.m. to 12 p.m. (20 hours weekly). All Registrar positions require three weeks of dayshift orientation before transitioning to the hired schedule; orientation is three days per week during those first three weeks, and the schedule may vary based on the hiring manager.
Requirements
- High school diploma.
- Strong verbal and written communication skills and a positive demeanor.
- Ability to handle potentially stressful situations and multiple tasks.
- Basic typing, computer, and/or word-processing skills.
Nice To Haves
- One year of customer service experience in a professional setting; retail and food service experience do not qualify. This experience is preferred.
- Medical office or admittance experience preferred.
- One year of Epic system experience highly preferred.
Responsibilities
- Obtain copies of patient insurance cards and identification, enter demographic, financial, insurance, and clinical information into the computer system, and verify the completeness and accuracy of the data.
- Obtain signatures on required consent, medical necessity, and State, Federal, and regulatory documents, and process necessary paperwork.
- Identify, collect, and process co-pays, deductibles, co-insurance, and deposits; facilitate billing issue resolution by coordinating with patient accounting, patients, and insurance representatives as needed.
- Identify and provide appropriate referrals and payment options for patients needing financial assistance.
- Provide additional office support, including answering telephones, scheduling, typing, and filing.
- Provide excellent customer service as a first point of contact and comply with regulatory guidelines.
Benefits
- Medical and prescription coverage
- Dental insurance
- Vision insurance
- Health and dependent care flexible spending accounts
- 403(b) (401(k) subject to collective bargaining agreement)
- Paid time off
- Paid sick leave as provided under state and local paid sick leave laws
- Short-term disability and optional long-term disability
- Colleague and dependent life insurance
- Supplemental life and AD&D insurance
- Tuition assistance
- Employee assistance program with free counseling sessions
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
