Registrar - Berlin - PT (2nd Shift)
About The Position
The Registrar gathers and enters patient demographic information into the hospital information system, verifies benefits, obtains required authorizations, collects patient payments, and completes accurate and thorough registrations in compliance with regulatory guidelines. As a first point of contact for Virtua, the Registrar provides excellent customer service. The position is based on-site at Virtua’s Berlin location and is part time, totaling 16 hours per week on the second shift. The schedule is every other Monday/Friday and Saturday/Sunday from 3 p.m. to 11 p.m. All Registrar hires must be available for three weeks of day-shift orientation before moving to their assigned schedule; orientation schedules may vary and are set by the hiring manager.
Requirements
- High school diploma.
- Positive demeanor and strong verbal and written communication skills.
- Ability to handle potentially stressful situations and multiple tasks.
- Basic typing, computer, and/or word processing skills.
- Availability for three weeks of day-shift orientation before beginning the hired schedule.
Nice To Haves
- One year of customer service experience in a professional setting; retail and food service experience do not qualify.
- Medical office or admissions experience.
- One year of Epic system experience.
Responsibilities
- Obtain patient insurance cards and identification, enter demographic, financial, insurance, and clinical information into the computer system, and verify that the information is complete and accurate.
- Obtain signatures for required consent, medical necessity, and State, Federal, and regulatory documents, and process necessary paperwork.
- Identify, collect, and process patient co-pays, deductibles, co-insurance, and deposits.
- Help resolve billing issues by liaising with patient accounting, patients, and insurance representatives.
- Identify and provide appropriate referrals and payment options for patients needing financial assistance.
- Provide office support, including answering telephones, scheduling, typing, and filing.
- Provide excellent customer service as the first contact representative of Virtua and comply with regulatory guidelines.
Benefits
- Medical and prescription insurance
- Dental insurance
- Vision insurance
- Health and dependent care flexible spending accounts
- 403(b) plan; 401(k) subject to collective bargaining agreement
- Paid time off
- Paid sick leave as provided under state and local laws
- Short-term disability
- Optional long-term disability
- Colleague and dependent life insurance
- Supplemental life and AD&D insurance
- Tuition assistance
- Employee assistance program with free counseling sessions
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
