Registrar - Voorhees - FT (2nd Shift)
About The Position
The Registrar gathers and enters patient demographic information into the hospital information system, verifies benefits, obtains required authorizations, and collects applicable co-pays, deductibles, co-insurance, and deposits. The role performs accurate and thorough registrations in compliance with regulatory guidelines and serves as a first point of contact for Virtua, providing excellent customer service. This is a full-time, on-site position at Virtua’s Voorhees location, working a second-shift schedule. The schedule is four weekdays and every other Saturday/Sunday, generally 10 a.m.–6 p.m., with the listed rotation: Week 1—Monday, Tuesday, Wednesday, Thursday, and Saturday; Week 2—Sunday, Tuesday, Wednesday, Thursday, and Friday. All Registrar positions require three weeks of day-shift orientation before moving to the hired schedule. Schedules may vary and are created by the hiring manager.
Requirements
- High school diploma.
- Must demonstrate a positive demeanor and strong verbal and written communication skills.
- Must be able to handle potentially stressful situations and multiple tasks.
- Must have basic typing, computer, and/or word-processing skills.
Nice To Haves
- One year of customer service experience in a professional setting; retail and food service experience do not qualify.
- Medical office or admissions experience.
- One year of Epic system experience.
Responsibilities
- Obtain copies of patient insurance cards and identification, and enter demographic, financial, insurance, and clinical information into the computer system; verify the completeness and accuracy of all data.
- Obtain signatures on required consent, medical necessity, and State, Federal, and regulatory documents, and process necessary paperwork.
- Identify, collect, and process co-pays, deductibles, co-insurance, and deposits; may help resolve billing issues by liaising with patient accounting, patients, and insurance representatives.
- Identify and provide appropriate referrals and payment options to patients who need financial assistance.
- Provide additional office support, including answering telephones, scheduling, typing, and filing.
Benefits
- Medical and prescription insurance
- Dental insurance
- Vision insurance
- Health and dependent care flexible spending accounts
- 403(b) (401(k) subject to collective bargaining agreement)
- Paid time off
- Paid sick leave as provided under applicable state and local laws
- Short-term disability and optional long-term disability
- Colleague and dependent life insurance
- Supplemental life and AD&D insurance
- Tuition assistance
- Employee assistance program, including free counseling sessions
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
