Registrar - Voorhees - FT (2nd Shift)

Virtua Health•Franklin Township, NJ

5d•$19 - $26•Onsite

About The Position

The Registrar gathers and enters patient demographic information into the hospital information system, verifies benefits, obtains required authorizations, collects patient financial amounts, and completes accurate, thorough registrations while complying with regulatory guidelines. The role serves as an initial point of contact for Virtua and provides excellent customer service. The position is based on-site at Virtua’s Voorhees location. The schedule is four weekdays and every other Saturday or Sunday, 10 a.m.–6 p.m., with the specific alternating-week schedule provided in the posting. All Registrar positions require three weeks of day-shift orientation before transitioning to the hired schedule. The schedule may vary and is created by the hiring manager.

Requirements

High school diploma.
One year of customer service experience in a professional setting; retail and food service experience do not qualify. The posting lists this experience as preferred.
Positive demeanor and strong verbal and written communication skills.
Ability to handle potentially stressful situations and multiple tasks.
Basic typing, computer, and/or word-processing skills.

Nice To Haves

Medical office or admittance experience.
One year of Epic system experience.

Responsibilities

Obtain patient insurance cards and identification; enter demographic, financial, insurance, and clinical information into the computer system; and verify that data is complete and accurate.
Obtain signatures for consent, medical necessity, and required state, federal, and regulatory documentation, and process necessary paperwork.
Identify, collect, and process co-pays, deductibles, co-insurance, and deposits.
Help resolve billing issues by coordinating with patient accounting, patients, and insurance representatives.
Identify and provide appropriate referrals and payment options for patients who need financial assistance.
Provide additional office support, including answering telephones, scheduling, typing, and filing.
Provide excellent customer service as an initial representative of Virtua.
Comply with regulatory guidelines and perform accurate, thorough registrations.