Registrar - Voorhees - PT (1st Shift)
About The Position
The Registrar gathers and enters patient demographic information into the hospital information system, verifies benefits, obtains required authorizations, collects patient financial responsibilities, and performs accurate, thorough registrations in compliance with regulatory guidelines. As a first point of contact for Virtua, the Registrar provides excellent customer service. This part-time, on-site role is based at Virtua’s Voorhees location and is scheduled every other Monday and every other Friday from 7 a.m. to 3 p.m. (Week 1: Monday; Week 2: Friday), totaling 8 hours per week. All Registrar positions require availability for three weeks of dayshift orientation before moving to the hired schedule; the schedule may vary and is created by the hiring manager at the hired location.
Requirements
- High school diploma.
- Positive demeanor and strong verbal and written communication skills.
- Ability to handle potentially stressful situations and multiple tasks.
- Basic typing, computer, and/or word-processing skills.
Nice To Haves
- One year of customer service experience in a professional setting; retail and food service experience do not count.
- Medical office or admittance experience.
- One year of Epic system experience.
Responsibilities
- Obtain copies of patient insurance cards and identification, enter demographic, financial, insurance, and clinical information into the computer system, and verify that all data is complete and accurate.
- Obtain signatures on documents required for consent, medical necessity, and state, federal, and regulatory compliance; process necessary paperwork.
- Identify, collect, and process patient co-pays, deductibles, co-insurance, and deposits.
- Help resolve billing issues by liaising with patient accounting, patients, and insurance representatives.
- Identify and provide appropriate referrals and payment options for patients who need financial assistance.
- Provide additional office support, including answering telephones, scheduling, typing, and filing.
- Provide excellent customer service as a first contact representative of Virtua.
Benefits
- Medical and prescription insurance
- Dental insurance
- Vision insurance
- Health and dependent care flexible spending accounts
- 403(b) plan; 401(k) subject to collective bargaining agreement
- Paid time off
- Paid sick leave as provided under state and local laws
- Short-term disability and optional long-term disability
- Colleague and dependent life insurance
- Supplemental life and AD&D insurance
- Tuition assistance
- Employee assistance program with free counseling sessions
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
