Registrar - Voorhees - PT (1st Shift)

Virtua Memorial Hospital•Voorhees, NJ
•Onsite

About The Position

The Registrar gathers and enters patient demographic, financial, insurance, and clinical information into the hospital information system; verifies benefits and obtains required authorizations; collects patient payments; and completes accurate, thorough registrations in compliance with regulatory guidelines. As a first point of contact for Virtua, the Registrar provides excellent customer service. This is a part-time, on-site position at Virtua Health's Voorhees location, with an every-other-Monday and every-other-Friday schedule from 7 a.m. to 3 p.m. (Week 1: Monday; Week 2: Friday), totaling 8 hours weekly. Registrars must be available for three weeks of day-shift orientation before starting their hired schedule; the schedule may vary and is set by the hiring manager.

Requirements

  • High school diploma.
  • Basic typing, computer, and/or word-processing skills.
  • Positive demeanor and strong verbal and written communication skills.
  • Ability to handle potentially stressful situations and multiple tasks.

Nice To Haves

  • One year of customer service experience in a professional setting; retail and food service experience do not qualify.
  • Medical office or admissions experience.
  • One year of Epic system experience.

Responsibilities

  • Obtain copies of patient insurance cards and identification, enter demographic, financial, insurance, and clinical information into the computer system, and verify that all data is complete and accurate.
  • Obtain signatures on required consent, medical necessity, and state, federal, and regulatory documents, and process necessary paperwork.
  • Identify, collect, and process co-pays, deductibles, co-insurance, and deposits; help resolve billing issues by coordinating with patients, patient accounting, and insurance representatives.
  • Identify and provide appropriate referrals and payment options for patients needing financial assistance.
  • Provide additional office support, including answering telephones, scheduling, typing, and filing.

Benefits

  • Medical and prescription insurance
  • Dental insurance
  • Vision insurance
  • Health and dependent care flexible spending accounts
  • 403(b) plan (401(k) subject to collective bargaining agreement)
  • Paid time off
  • Paid sick leave as provided under state and local laws
  • Short-term disability and optional long-term disability
  • Colleague and dependent life insurance
  • Supplemental life and AD&D insurance
  • Tuition assistance
  • Employee assistance program with free counseling sessions
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