Registrar - Berlin - PT (1st Shift)
About The Position
The Registrar gathers and enters patient demographic information into the hospital information system, verifies benefits, obtains required authorizations, collects patient financial obligations, and completes accurate and thorough registrations while complying with regulatory guidelines. The role is often the first point of contact for Virtua and is expected to provide excellent customer service. The position is part time, on-site at Virtua's Berlin location, with a Monday–Friday schedule from 11 a.m. to 3 p.m. Registrar hires must be available for three weeks of day-shift orientation before beginning their hired schedule; the orientation schedule may vary and is set by the location's hiring manager.
Requirements
- High school diploma.
- Demonstrate a positive demeanor and strong verbal and written communication skills.
- Ability to handle potentially stressful situations and multiple tasks.
- Basic typing, computer, and/or word-processing skills.
Nice To Haves
- One year of customer service experience in a professional setting; retail and food service experience do not count.
- Medical office or admissions experience.
- One year of Epic system experience.
Responsibilities
- Obtain patient insurance cards and identification, enter demographic, financial, insurance, and clinical information into the computer system, and verify that all data is complete and accurate.
- Obtain signatures for consent, medical necessity, and required state, federal, and regulatory documents, and process necessary paperwork.
- Identify, collect, and process co-pays, deductibles, co-insurance, and deposits.
- Help resolve billing issues by coordinating with patient accounting, patients, and insurance representatives.
- Identify and provide appropriate referrals and payment options for patients needing financial assistance.
- Provide office support, including answering telephones, scheduling, typing, and filing.
- Provide excellent customer service as a first-contact representative and comply with regulatory guidelines.
Benefits
- Medical and prescription coverage
- Dental and vision insurance
- Health and dependent care flexible spending accounts
- 403(b) plan; 401(k) subject to collective bargaining agreement
- Paid time off
- Paid sick leave as provided under state and local laws
- Short-term disability and optional long-term disability
- Colleague and dependent life insurance
- Supplemental life and AD&D insurance
- Tuition assistance
- Employee assistance program with free counseling sessions
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
