Registrar Operations Specialist

CSU Pueblo Division of Extended Studies•Pueblo, CO

2d•$25,000 - $27,000•Onsite

About The Position

The Registrar Operations Specialist provides flexible support across the Registrar’s Office, including course scheduling, academic credential processing, degree conferral, curriculum management, and student services. The role interprets and applies academic policies and office procedures as assignments change, researches unusual processing issues, and works with appropriate teams to resolve them. It also identifies recurring coverage gaps and helps update procedures or training materials to improve consistency. The position carries out projects to improve the accuracy and efficiency of Registrar’s Office operations. Work may include reviewing records, reports, and processes; investigating discrepancies and recurring problems with affected teams; developing practical recommendations, documentation, or training resources; implementing approved changes; and assessing their effectiveness. Project work may involve data analysis, data cleanup and validation, auditing, report preparation, communications and website updates, and process improvement. The specialist also participates in division initiatives affecting student services, systems, or communication. The role assesses the effects of proposed changes on the Division and its students, identifies operational needs or concerns, develops materials or process recommendations, and coordinates implementation of approved changes. Additional duties include serving on university committees, work groups, or project teams as assigned, and supporting the operations and mission of the Registrar’s Office, the Division of Enrollment Management, Marketing, and Extended Studies, and the University.

Requirements

Bachelor’s degree from a regionally accredited institution or international equivalent.
Demonstrated ability to proactively identify opportunities, take ownership of tasks, and drive projects to completion with minimal supervision.
Excellent verbal and written communication skills.
Strong attention to detail and organizational skills.
Demonstrated capacity for independent work and problem solving.
Demonstrated ability to multitask, prioritize, pay close attention to detail, and follow up in a timely manner.
Experience in a position requiring attention to detail or auditing.

Nice To Haves

Knowledge of accreditation and/or compliance standards in a Registrar’s Office or similar department.
Knowledge of and familiarity with Degree Audit Reporting System (DARS) software.
Previous experience working in a college Registrar’s Office.
Previous experience working with UAchieve, Slate, or Banner systems.
Experience working in degree auditing and using degree audit reporting system software.

Responsibilities

Provide flexible support across Registrar’s Office functions, including course scheduling, academic credential processing, degree conferral, curriculum management, and student services.
Interpret and apply academic policies and office procedures as assignments change.
Research unusual processing issues and work with the appropriate team to resolve them.
Identify recurring gaps encountered while providing coverage and help update procedures or training materials.
Review records, reports, and existing processes to identify discrepancies or recurring problems.
Research the causes of discrepancies and recurring problems with affected teams.
Develop recommendations, documentation, and training resources; assist with implementing approved changes and assess whether they resolved the issue.
Participate in division initiatives affecting student services, systems, or communication; assess proposed changes and coordinate implementation of approved changes.
Serve on university committees, work groups, or project teams as assigned.
Perform other duties supporting the Registrar’s Office, the Division of Enrollment Management, Marketing, and Extended Studies, and the University.