Registered Operations Manager

Ameriprise•Daytona Beach, FL

26d

About The Position

Ameriprise Financial is seeking a Registered Operations Leader (ROL) to manage the operational structures and processes that support a growing branch’s business objectives. The role provides leadership for branch staff, direct practice support to one or more advisors, and financial management and reporting. The ROL works directly with employee advisors and the Branch Manager and supports a personalized client experience. The position offers significant career growth opportunity.

Requirements

Bachelor’s degree or equivalent.
5–7 years of relevant experience.
Series 7 license, or ability to obtain it within 150 days.
State securities agent registration (S63 or S66), or ability to obtain it within 150 days.
State IAR registration (S65 or S66), or ability to obtain it within 150 days.
Life, Accident, and Health licenses and Variable Contracts, or ability to obtain them within 150 days.
Previous successful supervisory experience, including knowledge of HR policies and labor laws.
Excellent written and verbal communication skills, with demonstrated ability to motivate team members to deliver results.
Ability to manage multiple priorities in a fast-paced environment with little or no supervision, with strong organizational and time-management skills.
Ability to communicate with all levels within the organization.
Detail-oriented, with strong math and analytical skills.
Process-oriented and able to work with a team.
Proficiency with standard business software applications.

Responsibilities

Manage activities that support business results, revenue growth, client experience, and practice efficiencies.
Manage resources to achieve business results, including revenue and client acquisition targets.
Partner with the Branch Manager to ensure advisor business plans are completed and marketing events are tracked and measured.
Assist advisors in servicing clients, including preparing financial plans, conducting investment research, and completing trades and transactions.
Prepare for and summarize client meetings by scheduling and confirming meetings, crafting agendas and meeting summaries, escorting clients to the advisor’s office, and providing follow-up.
Prepare and ensure new-business paperwork is successfully completed.
Perform general administrative duties, such as answering phones, processing reports, preparing correspondence, and setting up files.
Build, manage, track, and analyze reports and branch vitals.
Review advisor expense reports, branch profit and loss, and budgets; report and correct errors; identify and implement expense-reduction opportunities.
Partner with the Registered Principal to ensure compliance support is established and training needs are met.
Lead real estate and facilities initiatives.
Lead, coach, mentor, and provide performance management for direct reports.
Partner with the Senior Operations Leader and Regional Director of Operations to determine staffing needs, request and hire staff, and allocate staff.
Conduct one-on-one meetings with staff.