RN Triage - Registered Nurse - 32nd & Ellis Children's Clinic - PRN

Sanford Health • Sioux Falls, SD

6d

About The Position

The Registered Nurse Triage role at 32nd & Ellis Children's Clinic answers patient inquiries by telephone and assesses the severity of symptoms and medical needs using triage algorithms. The nurse guides patients to the appropriate level of care and schedules appointments with appropriate healthcare providers, facilities, or physicians. The role also educates patients based on incoming calls, documents triage information in health record systems, and records patient health conditions for follow-up care. Depending on the department, inquiries may be handled through multiple types of technology. The nurse maintains and develops triage protocols and ensures patients’ healthcare information is updated on time.

Requirements

• Hold a current, unencumbered RN license with the State Board of Nursing where nursing practice occurs, and/or multistate licensure if practicing in a Nurse Licensure Compact state.
• For telephone nursing practice, hold licensure in the states where the patients served reside.
• Complete all requirements to obtain the license needed for the role within the first 30 days of employment.
• Obtain and maintain required department-specific competencies and certifications.

Nice To Haves

• Graduation from an accredited nursing program, including programs accredited by AACN, ACEN, or NLN CNEA.
• Bachelor’s degree in nursing.
• One year of healthcare experience.

Responsibilities

• Answer patient inquiries by telephone and assess symptom severity and medical needs according to triage algorithms.
• Guide patients to the appropriate level of care.
• Schedule patient appointments by phone with appropriate healthcare providers, facilities, or physicians.
• Document information provided during triage in health record systems and record patient health conditions for follow-up care.
• Educate patients based on incoming calls.
• Maintain and develop triage protocols.
• Ensure patients’ healthcare information is updated on time.
• Respond to inquiries through multiple types of technology, as required by the department.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed