Regional Senior Manager, Quality and Readiness

Carvana • Syracuse, NY

1d • $120,000 - $140,000

About The Position

The Regional Senior Manager of Post Production/IQR partners with teams across multiple sites—including Inspection Center leadership, reconditioning, and support teams—to develop and deploy Post Production and Quality programs and manage the performance of internal and external vendors. This role helps support the growth of Inspection Centers by leading teams to close operational gaps and establish standardized practices that drive exceptional quality. It involves leading and developing Post Production teams, onsite personnel at third-party production locations, and internal and external partners in a fast-paced, evolving environment. Travel of up to 80% is required. Compensation is $120,000–$140,000 annually. Hiring is contingent on passing a complete background check, and the role is not eligible for visa sponsorship.

Requirements

• At least 8 years of leadership, people development, and operations experience.
• Experience working in a Lean Manufacturing environment.
• Experience developing effective and scalable operating systems and processes.
• Proven track record of production process improvement and innovation.
• Proven track record of managing complex change across large teams.
• Proven track record of leading and developing others.
• Ability to obtain project deliverables and company metrics.
• Strong analytical thinking and organizational skills.
• Strong written and verbal communication skills, with the ability to learn quickly and transfer knowledge.
• Ability to maintain high-volume, high-quality work in a fast-paced environment.
• Ability to travel up to 80% for multi-site responsibilities.
• Ability to provide valuable and actionable feedback.
• Proficient computer skills.
• Must be at least 18 years of age.
• Valid driver's license with a clean driving record: no DUIs and no more than two moving violations in the last 3 years.
• Ability to read, write, speak, and understand English.
• Ability to stand for extended periods and frequently stretch, reach, walk, stoop, push, and/or pull in an environment that may be cold, hot, noisy, or wet and may have fumes or odors due to vehicle maintenance.

Responsibilities

• Lead and develop Post Production teams and create and implement new processes and systems.
• Identify issues or execution roadblocks, take timely action to solve problems, and implement effective solutions across a large, evolving platform.
• Provide direction and support to ensure operational gaps are closed in a timely manner.
• Work with business partners to develop systems, metrics, reporting, and staffing models for Post Production processes and teams.
• Lead and develop onsite personnel at third-party production locations.
• Manage the quality of internal and external vendors responsible for producing units for Carvana.
• Establish effective working relationships with internal and external partners.
• Create and execute large-scale change management initiatives and new process rollouts.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed