Regional Sales Manager

H-E Parts International•Elko, NV

About The Position

The Regional Sales Manager is an integral member of the H-E Parts leadership team, accountable for leading sales teams across the Western United States and executing profitable growth initiatives. The role also oversees customer support, sales and operations planning (S&OP), training, process and systems usage, customer segmentation, sales channel management, and productivity. Success is measured by the position’s contribution to adjusted operating income relative to plan. The manager oversees outside/field sales, inside sales, sales support, national/key account management, and sales processes and systems/tools. Responsibility covers the Western United States, Canada, Mexico, and segments of Central and South America. The role involves frequent travel to coach and develop sales area leaders face to face, and collaboration with internal teams and customers to achieve sales and margin objectives.

Requirements

  • 5–10 years of sales and sales department management experience.
  • Experience with CRM systems.
  • Experience with ERP systems.
  • Experience managing a remote workforce.
  • Valid driver’s license.
  • Valid passport.
  • Ability to travel upwards of 50% at any given time.

Nice To Haves

  • Bachelor’s degree preferred.
  • 3–5 years of mining experience preferred.

Responsibilities

  • Conduct all activities safely, use personal protective equipment, and comply with company policy and the annual safety plan.
  • Lead and oversee outside/field sales, inside sales, sales support, national/key account management, and sales processes and systems/tools across assigned geographies.
  • Travel frequently to coach and develop sales area leaders in person.
  • Define sales goals and KPIs for sales area leaders.
  • Manage key account interfaces at mine, corporate, global, regional, and local levels; communicate H-E Parts’ value proposition, products, brands, capacity, and global customer focus.
  • Align sales objectives with company strategy through participation in strategic planning, sales strategy development, bottom-up forecasting and budgeting, resource planning, and execution.
  • Align the sales department with operations to foster a cohesive working relationship.
  • Meet or exceed targets for profitable growth, market-share expansion, and other financial performance objectives.
  • Identify and develop opportunities for process improvement and drive data-based decision-making.
  • Collaborate with Sales, Finance, HR, Operations, Engineering, and executive leadership on projections, customer planning, and corporate initiatives; present the health of the sales department to leadership.
  • Develop and communicate the annual sales budget at customer and product levels; model, define, and manage bottom-up sales KPIs and lead sales staff.
  • Maintain key customer contact information and ensure sales associates regularly update opportunity, visit, quote, and win/loss information in the CRM platform.
  • Oversee the quarterly business review program with key accounts.
  • Support company metrics and initiatives to measure and drive performance.
  • Contribute to defining and overseeing sales compensation and incentive programs, ensuring alignment between pay and performance and motivating achievement of sales and margin budgets.
  • Define and coordinate sales training programs, and educate and train the North American team.
  • Perform other duties as assigned.
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