Regional Sales Manager

OSL Retail Services Inc•Des Moines, IA

About The Position

OSL Retail Services is seeking a dynamic, results-driven Regional Sales Manager to lead Mediacom Direct Sales operations across an assigned multi-market region. Reporting to the Director of Sales, this position drives market growth, develops high-performing leaders, optimizes field execution, and delivers business results while providing leadership to multiple Area Sales Managers and their Direct Sales teams. The role is responsible for regional sales performance and customer acquisition, leadership and talent development, operational excellence, and the Mediacom client partnership. It includes monitoring performance against targets and KPIs, developing strategies to address gaps and pursue growth, coaching Area Sales Managers, supporting recruitment and employee development, overseeing forecasting and territory management, and partnering with cross-functional teams and client stakeholders. The role requires extensive travel across the assigned region, including overnight travel as needed. The manager must be flexible to work various schedules, including evenings and weekends when business needs require, and support teams in outdoor environments and varying weather conditions. Applicants must have a valid driver's license, reliable transportation, and legal authorization to work in the United States.

Requirements

At least 5 years of sales leadership experience, including managing multiple sales leaders and large field organizations.
Proven success leading residential customer acquisition, direct sales, telecommunications, or door-to-door sales programs.
Demonstrated experience driving aggressive growth targets across geographically dispersed markets.
Strong track record of developing leaders, building high-performing teams, and improving organizational performance.
Exceptional coaching, communication, and relationship-building skills.
Strong analytical and business acumen, with the ability to translate data into actionable strategies.
Experience managing multiple priorities in a fast-paced, high-growth environment.
Strong planning, organizational, and problem-solving capabilities.
Ability to influence stakeholders at all levels, including client partners and leadership.
Valid driver's license and access to reliable transportation.
Willingness to travel extensively throughout the assigned region, including overnight travel as required.
Flexibility to work various schedules, including evenings and weekends, when business needs require.
Ability to support field teams in outdoor environments and varying weather conditions.
Must be legally authorized to work in the United States.

Nice To Haves

Telecommunications or connectivity-industry leadership experience is strongly preferred.
Direct Sales, Door-to-Door (D2D), or Field Sales leadership experience is preferred.
A post-secondary degree or diploma in Business, Sales, Management, or a related discipline is considered an asset.
Experience managing multi-market or regional sales operations is preferred.

Responsibilities

Drive customer acquisition, revenue growth, and market penetration across the assigned region.
Lead, coach, mentor, and develop multiple Area Sales Managers and their field sales organizations through field visits, business reviews, and leadership development planning.
Monitor and analyze regional performance against sales targets and KPIs, including revenue, acquisitions, appointments, close rates, cancellations, chargebacks, territory productivity, quality metrics, and operational objectives.
Establish action plans to address performance gaps and capitalize on growth opportunities.
Ensure consistent execution of sales strategies, operational standards, and sales quality standards across markets.
Ensure sales representatives accurately communicate Mediacom products, services, pricing, and expectations to support a strong customer experience.
Build leadership bench strength through succession planning and internal talent development.
Recruit, interview, onboard, train, develop, and retain sales representatives and build an accountable team focused on sales goals.
Lead performance management, employee coaching, and development conversations; foster accountability, recognition, engagement, and continuous improvement.
Optimize regional execution through standardized sales processes, best practices, and operational discipline.
Conduct business reviews focused on performance trends, market opportunities, and strategic priorities.
Ensure compliance with company policies, operational procedures, and customer experience standards.
Partner with Recruiting, Training, Operations, HR, and Finance to support business objectives.
Oversee forecasting, workforce planning, and territory management activities.
Act as a strategic partner to Mediacom stakeholders in the region and provide market intelligence on competition, customer trends, pricing, and product adoption.
Deliver accurate sales forecasting, reporting, and business analysis.
Support client presentations, performance reviews, strategic business planning, and implementation of regional growth initiatives.