Regional Sales Manager

Alkegen•Rochester, NH

About The Position

The North America Filtration Manager owns revenue and gross margin performance for Alkegen's filtration business across North America, focusing on growing High Efficiency Filtration and Micro Fine Glass Filtration. The role coaches four Field Sales Representatives and establishes the operating rhythm, expectations, and accountability needed to deliver business targets. This includes building a robust pipeline, developing key account planning, and communicating Alkegen's value proposition to grow existing customer relationships and enter new markets. The position partners closely with the North America Sales Director, Inside Sales, Sales Operations, Customer Service, Marketing, and Product Management to translate commercial strategy into field results. It leads customer account planning, supports senior-level customer relationships, manages pipeline and forecasts, and uses CRM data and performance measures to guide team activity and business decisions. The role also collaborates across functions on account coverage, territory design, pricing, product launches, and growth initiatives.

Requirements

  • Bachelor's degree in Business, Engineering, or a related field.
  • 5+ years of B2B sales experience in industrial manufacturing, including at least 3 years leading or coaching field sales representatives.
  • Demonstrated success coaching field sales representatives and holding them accountable to activity, follow-up, and CRM standards.
  • Track record of meeting or exceeding revenue and margin targets selling technical products to a broad customer base with a long tail of accounts.
  • Experience with key account planning, pipeline management, sales forecasting, and sales performance management.
  • Strong working knowledge of a major CRM platform such as Salesforce, Microsoft Dynamics, or equivalent, and proficiency in Excel.
  • Proven ability to build relationships with senior customer decision makers and communicate a technical value proposition.

Nice To Haves

  • Experience in High Efficiency and Micro Fine Glass Filtration, including technical selling and working through qualification cycles with demanding customers.
  • Experience selling across multiple product lines.
  • Experience partnering with Inside Sales to optimize account coverage.
  • Exposure to cross-sell and wallet-share expansion programs supported by contemporary sales management tools.
  • Comfort with difficult conversations and holding team members accountable to standards.
  • Openness to introducing new thinking, approaches, processes, and tools.
  • Willingness to travel to customer sites across North America.

Responsibilities

  • Lead, coach, and mentor four Field Sales Representatives, including regular joint customer visits and ride-alongs with real-time feedback.
  • Set and enforce standards for customer visit frequency, account coverage, prospecting, prompt follow-up, and CRM maintenance.
  • Run weekly one-on-ones, pipeline and deal reviews, and team meetings using CRM data to inspect activity and coach performance.
  • Set individual targets, manage performance, address underperformance, and recruit, onboard, and develop team members.
  • Champion new processes and tools and explain their purpose to encourage adoption.
  • Lead development and implementation of customer account plans and coordinate across geographies.
  • Engage senior customer decision makers and position Alkegen as an industry-leading partner.
  • Coach representatives on strategic account plans with growth, cross-sell, and wallet-share objectives.
  • Identify new solutions, applications, and markets, including commercialization of new products; monitor churn risk and lead win-back efforts.
  • Own revenue, gross margin, and market share targets for the North America filtration business and translate commercial plans into product-, regional-, and account-level goals.
  • Build and maintain a healthy pipeline, monitoring coverage, conversion, win rate, and deal aging.
  • Deliver accurate monthly forecasts and use results to refine account priorities and go-to-market tactics.
  • Partner with Inside Sales to optimize account coverage and focus field representatives on accounts with the highest growth potential.
  • Grow High Efficiency and Micro Fine Glass Filtration sales by identifying priority applications and customers and partnering with Product Management on technical specifications, qualification requirements, and launches.
  • Use CRM data and dashboards to monitor representative activity, pipeline quality, and account-plan progress.
  • Track revenue, margin, market share, win rate, pipeline health, and churn KPIs, and act on insights to course-correct.
  • Partner with Sales Operations on territory design, account assignments, and quota setting.
  • Prepare filtration business inputs for monthly performance reviews and Quarterly Business Reviews with the North America Sales Director.
  • Ensure seamless handoffs to Customer Service so customer commitments are met.
  • Share market and customer insights and best practices with other regional and territory managers.
  • Collaborate with Marketing and Product Management on filtration campaigns, pricing actions, and growth initiatives.
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