Regional Sales Manager

ALKEGEN•Rochester, NH

About The Position

The North America Filtration Manager owns revenue and gross margin performance for Alkegen's filtration business across North America, with a focus on growing High Efficiency Filtration and Micro Fine Glass Filtration. The role leads, coaches, and holds four Field Sales Representatives accountable for customer visits, follow-up, and accurate CRM records. It establishes the team's operating rhythm and performance expectations, builds pipeline and key account planning capabilities, and communicates Alkegen's value proposition to grow existing accounts and expand into new markets. The manager partners with the North America Sales Director, Inside Sales, Sales Operations, Customer Service, Marketing, Product Management, and regional and territory managers to execute commercial strategy. The role includes customer and key-account leadership, pipeline and forecast management, sales performance reporting, and cross-functional coordination. Travel to customer sites across North America is expected.

Requirements

Bachelor's degree in Business, Engineering, or a related field.
At least 5 years of B2B sales experience in industrial manufacturing, including at least 3 years leading or coaching field sales representatives.
Demonstrated success coaching field sales representatives and holding them accountable to activity, follow-up, and CRM standards.
Track record of meeting or exceeding revenue and margin targets while selling technical products to a broad customer base with a long tail of accounts.
Experience with key account planning, pipeline management, sales forecasting, and sales performance management.
Strong working knowledge of a major CRM platform such as Salesforce, Microsoft Dynamics, or equivalent, and proficiency in Excel.
Ability to build relationships with senior customer decision makers and communicate a technical value proposition.
Willingness to travel to customer sites across North America.

Nice To Haves

Experience in High Efficiency and Micro Fine Glass Filtration, including technical selling and working through qualification cycles with demanding customers.
Experience selling across multiple product lines.
Experience partnering with Inside Sales to optimize account coverage.
Exposure to cross-sell and wallet-share expansion programs supported by contemporary sales management tools.
Comfort with difficult conversations and holding team members accountable to standards.
A catalyst for change who is open to introducing new thinking, approaches, processes, and tools.

Responsibilities

Lead, coach, and mentor four Field Sales Representatives, including regular joint customer visits and ride-alongs with real-time feedback.
Set and enforce standards for customer visit frequency, account coverage, prospecting, follow-up, and CRM maintenance.
Run weekly one-on-ones, pipeline and deal reviews, and team meetings using CRM data to inspect activity and coach performance.
Set individual goals, manage performance, address underperformance, and recruit, onboard, and develop team members.
Champion new sales processes and tools and support team adoption.
Lead customer account planning and cross-geography coordination; engage senior customer decision makers and position Alkegen as a strategic partner.
Coach representatives on strategic account plans with growth, cross-sell, and wallet-share objectives.
Identify new solutions, applications, and markets, including opportunities to commercialize new products.
Monitor customer engagement and churn risk and lead win-back efforts for at-risk or lost accounts.
Own revenue, gross margin, and market share targets for the North America filtration business and translate commercial plans into product, regional, and account-level goals.
Build and maintain a healthy sales pipeline and monitor coverage, conversion, win rate, and deal aging.
Deliver accurate monthly forecasts and use results to refine account priorities and go-to-market tactics.
Partner with Inside Sales to optimize account coverage and focus field sales on accounts with the greatest growth potential.
Grow High Efficiency and Micro Fine Glass Filtration sales by identifying priority applications and customers and partnering with Product Management on technical specifications, qualification requirements, and launches.
Use CRM data and dashboards to monitor representative activity, pipeline quality, and account-plan progress.
Track revenue, margin, market share, win rate, pipeline health, and churn KPIs and act on insights to course-correct.
Partner with Sales Operations on territory design, account assignments, and quota setting.
Prepare filtration business inputs for monthly performance reviews and Quarterly Business Reviews with the North America Sales Director.
Ensure seamless handoffs to Customer Service so customer commitments are met.
Share market and customer insights and best practices with other regional and territory managers.
Collaborate with Marketing and Product Management on filtration campaigns, pricing actions, and growth initiatives.