Regional Sales Manager

AES•Chattanooga, TN

About The Position

The Regional Sales Manager develops and implements sales and marketing strategies to achieve sales goals within an assigned region and supports sales representatives in reaching those goals. The position is based in the Eastern Tennessee/Northwest Georgia area; candidates outside that area will not be considered. The manager leads a team of Sales Representatives and provides overall guidance to the regional sales team. The role oversees sales forecasting, revenue and profitability goals, recruitment and development of representatives, customer relationships, sales negotiations, and coordination with Customer Service and Operations. It also includes employee coaching and performance management, participation in company and leadership programs, attendance at industry trade shows, and work on other initiatives as directed by leadership. The position generally works in a climate-controlled office environment and requires frequent travel to customer sites, with domestic travel stated as 40–75% of the time. Travel may involve driving and commercial flights. The role includes frequent sitting, walking, standing, and use of office equipment or computers, as well as occasional climbing, stooping, kneeling, crouching, crawling, balancing, and bending.

Requirements

Four-year degree in business, or an equivalent combination of education, training, and experience.
Five to seven years of experience in industrial repair or a related industry, including at least three years in sales, account management, or a customer-facing role.
Two to four years of leadership experience in sales, account management, or a customer-oriented role.
Demonstrated technical knowledge of AES services, including electronic, electromechanical, and other industrial repair services.
Familiarity with electronic, mechanical, and industrial repair markets.
Ability to understand customer needs and identify how AES services can support customers’ businesses.
Ability to work and communicate effectively with all levels and functional areas of the business.
Strong organizational, analytical, and problem-solving skills.
Self-driven, able to work with minimal oversight, and demonstrates initiative and a drive to excel.
Strong computer skills, including MS Office (Word, Excel, Outlook, and PowerPoint) and the ability to find information using the Internet.
Excellent written and verbal communication and listening skills.
Ability to present ideas clearly and effectively to company employees at all levels and to external customers.
Ability to participate effectively in a team environment to achieve departmental and organizational goals.
Ability to work with established deadlines, assess situations, prioritize and reprioritize, and make appropriate decisions.
Ability to handle job-related matters professionally, diplomatically, and confidentially.
Ability to travel frequently to customer sites, including driving a motor vehicle and flying on commercial flights.
Position must reside in the Eastern Tennessee/Northwest Georgia area.

Responsibilities

Develop and achieve regional sales strategies and objectives aligned with company goals to maximize revenue and profitability.
Direct sales forecasting and set performance goals; prepare monthly, quarterly, and annual forecasts for individual representatives and the region.
Ensure sales representatives receive training, marketing materials, and support to market company services effectively.
Recruit, mentor, and continually develop regional sales representatives.
Collaborate with sales representatives, Customer Service, and Operations to support an excellent customer experience; address complaints and recommend improvements.
Analyze customer behavior and identify opportunities and threats.
Maintain and expand the customer base by building rapport with key customers and identifying new opportunities.
Demonstrate company values in interactions with customers and internal support teams.
Respond promptly to customer requests and inquiries, providing operational information about delivery or quality concerns.
Negotiate agreement terms and close sales, coordinating with Operations to ensure margins, delivery, and quality specifications are understood and communicated.
Partner with internal departments to onboard new customers and transition them into established business partners.
Attend staff and other required meetings to discuss sales trends, issues, competitive activity, and opportunities.
Monitor team members’ adherence to safe work practices, company safety policies, and quality policies and procedures.
Address employee concerns and questions, provide feedback, explain company policies or direct employees to appropriate resources, and coach employees as needed.
Provide and document positive and constructive employee feedback; complete and deliver performance reviews.
Assist employees with difficult or unusual situations, determine when additional authorization or referral is needed, help identify training needs, and ensure appropriate training and coaching.
Conduct interviews and make employment-related decisions, including hiring, disciplinary, and termination decisions.
Participate in leadership training and other company programs to develop leadership and job skills.
Attend industry trade shows to represent AES and enhance brand recognition.
Perform other duties and lead company or business initiatives and projects as directed by leadership.