Regional Property Manager - Boston, MA

Greystar Management Services•Boston, MA

About The Position

The Regional Property Manager oversees the overall performance and profitability of a portfolio of properties within a designated region. The role develops and implements property management strategies, supports tenant satisfaction, optimizes financial returns for property owners, leads property management teams, collaborates with stakeholders, and monitors real estate market trends. The position ensures portfolio and community operational, financial, and business goals are met; oversees budgets and property performance reporting; promotes tenant retention and effective leasing; and supervises maintenance, property standards, regulatory compliance, and risk management. The role also identifies opportunities for property improvement and implements local and national operating initiatives.

Requirements

  • At least 3 years of relevant experience.
  • Proven leadership experience managing diverse properties.
  • Strong financial acumen and analytical skills.
  • Excellent communication and team management skills.
  • In-depth knowledge of real estate laws, regulations, and market trends.
  • Ability to create and manage stakeholder relationships.
  • Proficiency with property management software, preferably Yardi and/or RealPage, and with word processing, spreadsheet, and database management applications.
  • Real estate license required in specific markets; otherwise preferred.

Nice To Haves

  • Bachelor’s or master’s degree from an accredited college or university in business, real estate, or a related field preferred.
  • Real estate license preferred where not required.
  • Industry certifications such as CPM, CAPS, or CAM preferred.

Responsibilities

  • Ensure the portfolio and individual communities meet established operational, financial, and business performance goals by inspecting properties, reviewing financial, market, and operational reports, and implementing action plans.
  • Collaborate with community managers and regional support services leaders to improve asset and team performance.
  • Take ownership of local and national operational initiatives, champion change, and ensure adoption of revised protocols at properties.
  • Oversee and manage budgets to meet or exceed financial targets.
  • Prepare and present regular reports on property performance, financial metrics, and market trends to ownership and senior management.
  • Build positive tenant relationships, address concerns promptly, and implement tenant retention programs to reduce turnover and vacancy.
  • Collaborate with leasing teams on marketing strategies and targeted leasing efforts to maintain optimal occupancy.
  • Oversee maintenance programs and preventative maintenance plans, ensuring properties are well-maintained and compliant with regulations.
  • Conduct routine site and safety inspections, uphold company and owner property standards, and communicate physical upkeep and capital needs.
  • Monitor local, state, and federal regulations and ensure properties comply with applicable codes, laws, and regulations.
  • Identify and mitigate property management risks and ensure appropriate insurance coverage.
  • Conduct market research and analysis to identify property improvement opportunities and monitor market trends.

Benefits

  • Competitive medical, dental, vision, disability, and life insurance benefits.
  • Low-cost (free basic) employee medical coverage for employee-only coverage.
  • Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
  • Birthday off after one year of service.
  • Onsite housing discount for onsite team members at Greystar-managed communities, subject to discount terms and unit availability.
  • Six-week paid sabbatical after 10 years of service and every five years thereafter.
  • 401(k) with company match up to 6% of pay after six months of service.
  • Paid parental leave.
  • Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • Potential eligibility for a quarterly or annual bonus program for corporate positions, based on individual and company performance.
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