Regional Account Manager, AHUS/HSCT-TMA - Boston, MA
About The Position
The Regional Account Manager, AHUS/HSCT-TMA is part of Alexion’s Rare Hematology and Nephrology Franchise, a division of Alexion, AstraZeneca Rare Disease. The role focuses on aHUS and the potential launch of HSCT-TMA and is assigned to a territory encompassing Boston North, New Hampshire, Maine, and Vermont. The position covers major academic centers, hospitals, integrated delivery networks (IDNs), community institutions, and other priority sites of care. The Regional Account Manager drives adoption of aHUS and HSCT-TMA through field sales execution, compliant clinical education, and account-specific pull-through activities. The role generates demand, supports appropriate product access, and advances therapy adoption through stakeholder engagement, education, and coordination of customer-facing execution. The manager builds trusted relationships with healthcare professionals, represents Alexion’s therapies and assigned new indications, and helps providers understand how the therapies support patients with rare nephrological conditions. The role requires regular travel within the territory, which may include frequent overnight and weekend travel. Candidates must live in the territory or within 50 miles of its border and have a valid driver’s license and clean driving record.
Requirements
- Bachelor’s degree.
- At least 5 years of experience in specialty pharma, rare disease sales, account management, or complex institutional selling.
- Strong understanding of healthcare systems, reimbursement processes, fulfillment pathways, and multi-stakeholder decision-making in hospitals, academic centers, IDNs, and community care settings.
- Proven track record of navigating clinical formulary and access processes, engaging multidisciplinary stakeholders, influencing treatment pathway adoption, and driving utilization within integrated health systems, academic medical centers, and key institutional accounts.
- Proven ability to build relationships and influence clinical, administrative, operational, pharmacy, and access stakeholders.
- Excellent strategic planning, problem-solving, account management, and communication skills.
- Ability to understand and translate complex clinical data to activate clinical champions and build advocacy within Centers of Excellence, academic centers, hospitals, IDNs, and other sites of care.
- Ability to navigate fulfillment, reimbursement, protocol integration, and account-wide operational barriers for assigned diseases.
- Ability to map complex patient journeys and align account plans with business objectives.
- Effectiveness coordinating cross-functional teams and managing role boundaries.
- Must live in the geographic territory or within 50 miles of the territory border.
- Ability to travel regularly within the territory, which may include frequent overnight and weekend travel.
- Valid driver’s license and clean driving record.
Nice To Haves
- Advanced or master’s degree.
- Experience selling in orphan or ultra-orphan disease markets.
- Bio/pharma experience in hematology, hem/onc, oncology, nephrology, transplant, internal medicine, or hospital-based specialty care.
- Experience working with major academic centers, hospitals, IDNs, Centers of Excellence, and complex community networks.
- Demonstrated success driving protocol adoption, formulary support, workflow integration, and multi-stakeholder account pull-through.
Responsibilities
- Consistently achieve or exceed sales objectives in the assigned territory and for assigned indications.
- Develop and execute disease-specific sales account plans for academic centers, hospitals, IDNs, community accounts, and other priority sites of care; map stakeholders, patient journeys, diagnostic workflows, referral pathways, and factors influencing therapy adoption.
- Identify gaps in diagnostic workflows, referral pathways, operational readiness, clinical protocol adoption, and stakeholder alignment, and implement solutions to optimize appropriate therapy adoption.
- Build relationships with account stakeholders and develop clinical champions across relevant specialties, including hematology, hem/onc, internal medicine, nephrology, transplant, pharmacy, and clinical administration.
- Deliver approved clinical messaging to influence brand choice, support appropriate formulary access, and educate clinical stakeholders about disease state, unmet needs, diagnostic criteria, and therapy integration.
- Support account stakeholders’ understanding of operational considerations for therapy implementation, including treatment workflow, pharmacy, infusion, and other site-of-care processes; engage internal partners when broader institutional action is needed.
- Educate customers about fulfillment processes, payer access policies, reimbursement frameworks, and common account-wide operational barriers related to prior authorization, access resources, and support.
- Mobilize cross-functional teams, including SALs, FRMs, PEMs, TLLs, MSLs, Market Access, Diagnostics, and enterprise partners, to achieve account objectives and resolve barriers.
- Represent customer priorities internally and advocate for solutions that address account-specific needs while maintaining appropriate role boundaries.
- Create and maintain account- and indication-specific business plans informed by local market forces, institution dynamics, care delivery models, access considerations, and multi-stakeholder decision-making.
- Respond to customer questions and objections consistently with product indications and sales training methodology, including compliantly triaging inquiries to appropriate partners.
- Use CRM tools to manage territory priorities, track account engagement, document sales activities, and submit required reports accurately and on time; adopt CRM AI-embedded tools to prioritize opportunities and optimize call execution.
- Use AI-driven insights for territory planning, HCP targeting, and pre-call strategy, translating analytics into focused customer engagement and account action plans.
- Provide product expertise and customer service across assigned accounts, including complex accounts with multiple stakeholders and sites of care.
- Perform work in alignment with Alexion’s Code of Ethics and Business Conduct and company policies and procedures.
Benefits
- Qualified retirement programs.
- Paid time off, including vacation, holidays, and leaves.
- Health coverage.
- Dental coverage.
- Vision coverage.
- Eligibility for short-term incentive bonuses.
- Equity-based awards for salaried roles.
- Commissions for sales roles.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
