Regional Account Manager, AHUS/HSCT-TMA - Boston, MA

AstraZeneca•Boston, MA

About The Position

The Regional Account Manager, AHUS/HSCT-TMA is part of Alexion’s Rare Hematology and Nephrology Franchise, a division of Alexion, AstraZeneca Rare Disease. The role focuses on aHUS and the potential launch of HSCT-TMA across a territory covering Boston North, New Hampshire, Maine, and Vermont. The position serves major academic centers, hospitals, integrated delivery networks (IDNs), community institutions, and other priority sites of care. The Regional Account Manager drives adoption of aHUS and HSCT-TMA through field sales execution, compliant clinical education, and account-specific pull-through activities. The role generates demand, supports appropriate product access, and advances therapy adoption through stakeholder engagement, education, and coordination of customer-facing execution. It also builds trusted relationships with healthcare professionals and helps providers understand Alexion’s therapies and their role in treating patients with rare nephrological conditions.

Requirements

Bachelor’s degree.
At least 5 years of experience in specialty pharma, rare disease sales, account management, or complex institutional selling.
Strong understanding of healthcare systems, reimbursement processes, fulfillment pathways, and multi-stakeholder decision-making in hospitals, academic centers, IDNs, and community care settings.
Proven track record navigating clinical formulary and access processes, engaging multidisciplinary stakeholders, influencing treatment pathway adoption, and driving utilization within integrated health systems, academic medical centers, and key institutional accounts.
Ability to build relationships and influence clinical, administrative, operational, pharmacy, and access stakeholders.
Excellent strategic planning, problem-solving, account management, and communication skills.
Ability to understand and translate complex clinical data to activate clinical champions and build advocacy within Centers of Excellence, academic centers, hospitals, IDNs, and other sites of care.
Ability to navigate fulfillment, reimbursement, protocol integration, and account-wide operational barriers for assigned diseases.
Ability to map complex patient journeys and align account plans to business objectives.
Ability to coordinate cross-functional teams and manage role boundaries effectively.
Must live in the geographic territory or within 50 miles of the territory border.
Ability to travel regularly within the territory, which may include frequent overnight and weekend travel.
Valid driver’s license and clean driving record.

Nice To Haves

Advanced or master’s degree.
Experience selling in orphan or ultra-orphan disease markets.
Biopharmaceutical experience in hematology, hem/onc, oncology, nephrology, transplant, internal medicine, or hospital-based specialty care.
Experience working with major academic centers, hospitals, IDNs, Centers of Excellence, and complex community networks.
Demonstrated success driving protocol adoption, formulary support, workflow integration, and multi-stakeholder account pull-through.

Responsibilities

Consistently achieve or exceed sales objectives for the assigned territory and indications.
Develop and execute disease-specific sales account plans for academic centers, hospitals, IDNs, community accounts, and other priority sites of care.
Map stakeholders, patient journeys, diagnostic workflows, referral pathways, and account factors that influence therapy adoption.
Identify gaps in diagnostic workflows, referral pathways, operational readiness, clinical protocol adoption, and stakeholder alignment, and implement solutions to optimize appropriate therapy adoption.
Build relationships with account stakeholders and develop clinical champions across relevant specialties, including hematology, hem/onc, internal medicine, nephrology, transplant, pharmacy, and clinical administration.
Deliver approved clinical messaging to influence brand choice, support appropriate formulary access, and educate clinical stakeholders on disease state, unmet needs, diagnostic criteria, and therapy integration.
Support account stakeholders’ understanding of therapy implementation, including treatment workflow, pharmacy, infusion, and other site-of-care processes; engage internal partners when broader institutional action is needed.
Educate on fulfillment processes, payer access policies, reimbursement frameworks, and account-wide operational barriers related to prior authorization, access resources, and support.
Coordinate cross-functional teams, including SALs, FRMs, PEMs, TLLs, MSLs, Market Access, Diagnostics, and enterprise partners, to meet account objectives and resolve barriers.
Represent customer priorities internally and advocate for solutions addressing account-specific needs while maintaining appropriate role boundaries.
Create and maintain account- and indication-specific business plans reflecting local market forces, institutional dynamics, care delivery models, access considerations, and multi-stakeholder decision-making.
Handle customer questions and objections consistently with product indications and sales training methodology, and compliantly triage inquiries to appropriate partners.
Use CRM tools to manage territory priorities, track account engagement, document sales activities, and submit accurate, timely reports; adopt CRM AI-embedded tools to prioritize opportunities and optimize call execution.
Use AI-driven insights for territory planning, HCP targeting, and pre-call strategy, translating analytics into focused customer engagement and account action plans.
Provide product expertise and customer service across assigned accounts, including complex accounts with multiple stakeholders and sites of care.
Perform work in alignment with Alexion’s Code of Ethics and Business Conduct and company policies and procedures.