Regional Property Manager

Borger Residential•Bethesda, MD

5d•$120,000 - $135,000•Hybrid

About The Position

The Regional Property Manager oversees the day-to-day implementation of Borger Residential policies, procedures, and programs to ensure well-managed and maintained properties. The role emphasizes responsive tenant service, environmental health and safety, quality programs, and coordination with the Owner’s goals and objectives. The manager exercises independent judgment within the position description, Property Operating Plan, and budget, with a focus on visible, hands-on property management. The portfolio consists of 6–8 assets. The position is based at Borger Residential’s Bethesda home office in a hybrid work arrangement.

Requirements

Bachelor’s degree from an accredited college or university.
Active DC Property Manager’s License.
At least 3 years of experience as a Regional Property Manager.
Recent experience managing multiple market-rate properties in the DC metro area.
Third-party management experience and a proven ability to build and maintain strong client relationships.
Accounting or administrative background.
Knowledge of apartment maintenance and building operations.
Strong financial skills, including budgeting, variance analysis, and P&L review.
Working knowledge of federal, state, and local housing laws, including Fair Housing and landlord-tenant regulations.
Ability to lead, coach, and support on-site property managers and teams.
Strong problem-solving skills for resident, employee, and operational issues.
Excellent written and verbal communication skills.
Comfort with property management software and Microsoft Office, especially Excel.

Nice To Haves

Industry certifications such as CPM, CAM, or CAPS.

Responsibilities

Establish, coordinate, and ensure compliance with fire, life-safety, and other safety programs in conjunction with the Environmental Health and Safety Coordinator.
Supervise maintenance programs concerning the interior and exterior condition and appearance of properties.
Respond positively and promptly to tenant requests, assess tenant needs, and ensure problems are resolved promptly and to the mutual benefit of tenants and properties.
Select contract services, negotiate vendor service agreements, and monitor vendor performance for compliance with agreement standards.
Develop and administer each property’s Operating Plan and Budget, subject to approval by the Director of Residential Management.
Collect, analyze, and report statistical data needed to assess property management objectives.
Maintain ongoing communications with property Owners’ Representatives and the appropriate Corporate Comptroller.
Manage property finances day to day and maintain necessary financial records and files.
Maintain a positive image of the manager, properties, Borger Management, and clients in the community; participate in approved or directed activities and organizations.
Provide on-the-job training for subordinates and trainees, coordinate with the Director of Residential Management on training programs, and assess individuals’ progress.
Develop and maintain knowledge of property management and related areas, including tenant relations, contract services, remodeling, engineering and preventive maintenance, energy management, accounting and finance, budgeting, business and operating plans, activity reports, emergency procedures, policy administration, owner relations, insurance, personnel administration, training, employee relations, and applicable codes and regulations.
Perform additional duties and responsibilities delegated by Borger Residential’s Executive Members.