Regional Property Manager

Mayfair Management Group•Austin, TX

About The Position

The Regional Property Manager supervises Community Managers in the day-to-day management of their assigned residential communities and serves as a primary representative in day-to-day interactions with residents and vendors. The role supports property marketing and budgeting, monitors financial and operational performance, ensures compliance for tax-credit or set-aside units, and works to maximize net operating income through cost control and revenue generation. The position also includes regular property inspections and resident-file audits, review of payroll and payables, oversight of Rent Manager Software records, and approval of property purchases. The Regional Property Manager develops resident-retention, marketing, and advertising programs, represents owners during official inspections and audits, and helps maintain a positive workplace for management and maintenance staff. The role has supervisory responsibilities over Community Managers, including hiring, training, work direction, performance reviews, and resolution of employee concerns.

Requirements

Bachelor’s degree from a four-year college or university, or one to two years of related experience and/or training, or an equivalent combination of education and experience.
Required LIHTC experience.
Required lease-up experience.
Computer literacy.
Working knowledge of Microsoft Word, Excel, Rent Roll, and Rent Manager Software.
Ability to read, analyze, and interpret business periodicals, professional journals, and governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to present information effectively and respond to questions from residents, owners, supervisors, and the public.
Valid state driver’s license.
Professional demeanor, even temperament, and a team-oriented approach.
Flexible, patient, organized, and detail-oriented.
Firm, fair, and consistent approach; good listening skills.
Ability to travel overnight, work weekends, and work overtime.
Ability to maintain confidentiality, accept constructive criticism, and lead and manage others.

Nice To Haves

The CPM designation is encouraged.
Complete and pass the Fair Housing Test.
Compliance Training Certificate for tax-credit or set-aside communities.
Attend training courses as offered by Mayfair.

Responsibilities

Assist Community Managers with preparing and implementing annual property marketing plans.
Assist Community Managers with preparing annual operating and capital improvement budgets.
Ensure full compliance for tax-credit or set-aside apartment units.
Review and approve payables for assigned properties.
Monitor operating budgets and report property status, including variances and occupancy.
Work to achieve the highest possible net operating income through cost control and maximizing revenue.
Conduct weekly property inspections and submit reports to the President of UAH.
Conduct random audits of resident files to verify accuracy and completeness.
Review and approve bi-weekly payroll submissions.
Review Rent Manager Software records to ensure deposits match batch reports, monthly billings are accurate, and Community Managers enter accurate and timely data.
Approve purchases of property supplies, services, and goods.
Develop and implement resident-retention, marketing, and advertising programs.
Assist with resident evictions when necessary, in compliance with court orders and attorney directions.
Represent the owner at official inspections and audits at assigned communities.
Create and maintain a positive environment for management and maintenance staff.
Interview, hire, and train Community Managers; plan, assign, and direct their work; appraise performance; reward and discipline employees; address complaints and concerns; and resolve problems.