Regional Property Manager

Ovation • Las Vegas, NV

1d • Onsite

About The Position

The Regional Manager provides strategic leadership and operational oversight for an assigned portfolio of market-rate and affordable multifamily communities. This position is accountable for driving financial performance, operational excellence, resident satisfaction, and team member engagement while ensuring alignment with Ovation's organizational goals, policies, and standards. As a key leader within the organization, the Regional Manager is responsible for developing high-performing teams, fostering a culture of accountability and continuous improvement, and implementing strategies that maximize property performance and long-term asset value. Success in this role requires a balance of strategic thinking, financial acumen, operational expertise, and people-centered leadership. The Regional Manager serves as a trusted partner to onsite teams, senior leadership, and key stakeholders, ensuring communities consistently deliver exceptional results and experiences.

Requirements

• Minimum of three years of multifamily, multi-site property management experience with demonstrated supervisory and leadership responsibilities.
• Proven experience overseeing property operations, financial performance, budgeting, and team development.
• Strong understanding of multifamily property management practices, operational standards, and industry trends.
• Demonstrated ability to analyze financial and operational data, develop strategic action plans, and drive measurable results.
• Proficiency with property management software, financial reporting systems, and standard business technology.
• Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Nice To Haves

• Bachelor's degree in Business Administration, Real Estate, Finance, or a related field; equivalent industry experience will also be considered.
• Professional industry designations such as Certified Apartment Manager (CAM), Certified Property Manager (CPM), or comparable credentials.
• Active participation in professional organizations such as the National Apartment Association (NAA), Institute of Real Estate Management (IREM), or similar industry associations.
• Experience managing a diverse portfolio that includes market-rate, affordable, mid-rise, and mixed-use communities.
• Familiarity with affordable housing programs, regulatory requirements, and compliance standards.

Responsibilities

• Provide comprehensive oversight of an assigned portfolio of multifamily communities, ensuring operational efficiency, financial success, and adherence to Ovation's performance standards.
• Conduct regular, purposeful onsite visits to evaluate property operations, physical conditions, financial performance, market positioning, and overall community effectiveness.
• Analyze operational and financial performance indicators, identify opportunities for improvement, and develop actionable strategies to achieve established goals.
• Champion the successful implementation of company initiatives by communicating expectations, providing necessary resources, removing obstacles, and helping teams understand the purpose behind organizational changes.
• Ensure consistency in operational practices, policies, and procedures across the portfolio while recognizing the unique needs of individual communities.
• Partner with appropriate internal stakeholders and legal counsel to address property-related legal matters and ensure timely, appropriate resolution.
• Prepare and present comprehensive portfolio performance updates, highlighting key metrics, emerging trends, operational challenges, and strategic opportunities.
• Maintain a proactive approach to problem-solving, risk management, and continuous operational improvement.
• Foster a customer-centric culture that prioritizes exceptional experiences for residents, prospective residents, and business partners.
• Provide leadership and support in resolving escalated resident concerns, identifying recurring issues, and implementing sustainable solutions.
• Monitor resident satisfaction surveys, online reputation scores, and customer feedback to identify opportunities for service enhancements.
• Hold community teams accountable for delivering consistent, high-quality customer service across all resident and prospect touchpoints.
• Collaborate with Community Managers to develop and execute effective leasing, marketing, and resident retention strategies.
• Evaluate local market conditions, competitive positioning, and leasing trends to optimize occupancy, rental revenue, and overall community performance.
• Promote initiatives that strengthen resident relationships, enhance community engagement, and support long-term resident retention.
• Maintain accountability for the overall financial health, profitability, and performance of the assigned portfolio.
• Lead the annual budgeting process, utilizing historical performance, market conditions, financial trends, and operational forecasts to establish realistic and strategic financial objectives.
• Monitor financial performance through regular review of operating statements, budget variances, revenue trends, and expense management.
• Identify financial performance gaps and partner with Community Managers to develop and execute corrective action plans.
• Oversee expense management to ensure responsible financial stewardship while maintaining operational effectiveness and service quality.
• Review and approve financial and operational transactions, including purchase orders, invoices, payroll adjustments, and other expenditures, in accordance with established approval guidelines.
• Ensure accurate, timely financial reporting and maintain accountability for achieving established budgetary goals.
• Collaborate with senior leadership and key stakeholders to identify opportunities to enhance net operating income (NOI), improve operating efficiencies, and maximize asset value.
• Provide oversight of property maintenance operations, ensuring communities are maintained to Ovation's quality, safety, and appearance standards.
• Conduct routine property inspections to assess physical conditions, curb appeal, preventative maintenance practices, and overall asset preservation.
• Partner with Community Managers and maintenance leadership to ensure timely completion of service requests, effective turnover processes, and consistent vacant-unit quality.
• Oversee the planning and execution of maintenance projects, repairs, landscaping improvements, and capital initiatives.
• Evaluate maintenance-related expenditures to ensure cost-effective operations while maintaining established service and quality expectations.
• Identify capital improvement needs and collaborate with appropriate stakeholders to prioritize projects that support asset preservation and long-term property performance.
• Promote a proactive maintenance culture focused on preventative practices, operational efficiency, resident satisfaction, and workplace safety.
• Ensure maintenance operations consistently align with Ovation's established policies, procedures, and operational standards.
• Build, lead, and develop high-performing community teams through effective coaching, mentorship, communication, and accountability.
• Foster a positive, inclusive, and results-driven work environment where team members feel supported, valued, and empowered to succeed.
• Provide ongoing coaching and professional development opportunities that strengthen leadership capabilities and support career growth.
• Establish clear performance expectations, provide timely and constructive feedback, and hold team members accountable for achieving individual and organizational objectives.
• Lead the recruitment, selection, onboarding, and development of Community Managers while providing oversight of staffing needs throughout the portfolio.
• Partner with Community Managers to ensure appropriate staffing levels, effective training practices, and strong talent development across all communities.
• Identify emerging leaders and support succession planning initiatives to build a sustainable pipeline of talent.
• Collaborate with Human Resources to address employee relations matters, performance concerns, and workplace challenges in a timely and professional manner.
• Champion Ovation's culture, mission, vision, and values through consistent leadership behaviors and meaningful team engagement.
• Serve as a trusted resource to onsite leaders, balancing operational accountability with a genuine commitment to their professional success.

Benefits

• Competitive salaries
• Career growth opportunities
• Medical, dental, vision
• 401(k) plan with employer match
• Employee rent discount after 90 days
• Medical Insurance – 100% free option available for employee/company pays portion of dependent coverage, eligible 1st of the month after 60 days
• Dental and Vision Insurance – Employee and dependent coverage options available, eligible 1st of the month after 60 days.
• Eligible to enroll in our 401K plan on the first day of the quarter following three months of employment.
• 13 days of paid time off, which is pro-rated in each pay period and increases with tenure (available after 90 days of employment)
• Ten holidays
• One half day annually

What This Job Offers

• Job Type: Full-time
• Career Level: Manager