Regional Property Manager, Multifamily (Affordable)

Cushman & Wakefield•Columbia, WA

26d

About The Position

The Multifamily Regional Property Manager is responsible for executing the business plan for an assigned portfolio of affordable properties. The role requires a proven track record managing a diverse portfolio, strong client and team management skills, and the ability to motivate, communicate effectively, and lead hands-on. The manager has direct accountability for Property Managers and Area Managers and may mentor other team members to ensure corporate policies and procedures are implemented and client expectations are met or exceeded. The role requires the ability and willingness to develop, train, and mentor lower-level leaders. LIHTC/Tax Credit experience in the local Washington, D.C. market is required. The Regional Property Manager serves as the primary point of contact for owner representatives on property-related matters, oversees budgets, purchasing, marketing, pricing, operations, risk management, safety, and property documentation, and works with internal teams and property staff to support efficient operations. The role includes travel between properties and requires experience with affordable, multi-site, mid-rise, and high-rise multifamily property management.

Requirements

At least 10 years of on-site multifamily property management experience, including affordable and multi-site properties.
LIHTC/Tax Credit/Low Income Housing Tax Credit experience in the local Washington, D.C. market.
Mid-rise and high-rise property experience.
Washington, D.C. Property Manager license, to be obtained within six months of hire if not held upon hire.
Experience working with financials and budgets.
General office, bookkeeping, and sales skills.
Proficiency in Yardi property management software and related software applications.
Proficiency in Microsoft Office Suite and other computer applications.
Ability to draw data results from systems, use data-driven reporting, and communicate financial terms to stakeholders.
Ability to perform all essential functions satisfactorily.

Nice To Haves

Bachelor’s degree preferred.
CPM, CCI, RPA, or CAM designation preferred.
Real estate license preferred; required in some markets.

Responsibilities

Serve as the main point of contact for property-related matters with owner representatives, according to client preferences.
Understand and communicate the terms of the Property Management Agreement.
Review and approve property purchasing in adherence to the expense budget.
Partner with the Marketing team to develop marketing budgets and plans, and monitor advertising effectiveness and spending.
Participate in revenue management pricing, including attending pricing calls with the Revenue Management team.
Review resident and mystery shop survey results and create action plans for team members who do not meet minimum requirements.
Oversee marketing activities, including reviewing market comparisons and economic information, weekly lead and follow-up reports, screening results, and metrics.
Assist with RFP responses and participate in pitches.
Understand property-specific front-end technology and ensure property staff use systems as intended.
Oversee property risk management, safety standards, and team member and resident liability.
Work with Property Managers and Maintenance Supervisors to ensure timely preparation of rent-ready units.
Work with the Operations Center of Excellence to optimize shared services supporting property operations.
Communicate regularly and deliver required property documents to facilitate efficient service.
Develop, train, and mentor lower-level leaders.
Perform other duties as assigned.

Benefits

120 hours of paid time off annually, prorated upon hire.
40 hours of sick time annually, prorated upon hire.
Two volunteer days annually.
12 or more company holidays annually.
Paid parental leave.
Medical, dental, vision, and life insurance.
Supplementary benefit options, including pet insurance and pre-tax spending accounts.
Early access to pay.
Company discounts program with savings at major retailers and service providers.
Personal and professional development resources, including LinkedIn Learning.
Employee Assistance Program and counseling services.
Eligible employees may enroll in health savings accounts, retirement savings plans, and disability insurance programs.
Paid and unpaid time away from work.