Regional Manager - Multifamily Property Management

Fairfield Residential•Arlington, VA

6d•$121,043 - $157,357

About The Position

The Regional Manager oversees multifamily community operations within a designated region, driving financial performance, resident satisfaction, and regulatory compliance. The role aligns regional operations with company goals by optimizing processes, managing community engagement, and supporting on-site teams to deliver a seamless resident experience. It requires expertise in compliance, budgeting, and multi-site management, along with leadership skills to guide a diverse team. Frequent regional travel is required to perform the role’s responsibilities, including weekly visits to each community. Occasional travel outside the assigned region may be required for special assignments.

Requirements

High school diploma or equivalent required.
Valid driver’s license required.
At least five years of progressive multifamily property management experience.
Experience with Tax Credit Compliance, EIV, and HUD Section 8 subsidy programs.
Experience with New Build Lease Up.
Experience in a leadership position and a proven ability to develop and manage a successful team.
Experience using Yardi or other related property management accounting software.
Experience writing and maintaining budgets.
Strong understanding of financial statements, including budgets, financial reports, P&L statements, and general ledgers.
Strong understanding of federal, state, and local fair housing laws and provisions.
Ability to read and understand regulatory agreements.
Knowledge of REAC and MOR compliance.
Strong knowledge of Microsoft Outlook, Word, and Excel, and Yardi or other property management accounting software.
Strong math and accounting skills and strong typing skills.
Ability to read, write, understand, and communicate in English.
Superior customer service skills, including the ability to manage difficult customers and situations.
Strong attention to detail, organizational and time-management skills, and professional verbal and written communication skills.
Strong leadership and management skills, including the ability to direct a team.
Adherence to ethical standards, including maintaining confidentiality and fiduciary responsibility.
Ability to set, manage, and consistently meet goals and deadlines; exercise independent judgment; manage conflicting priorities; and adjust priorities daily.
Ability to travel and work a flexible schedule that includes weekends, evenings, and holidays.

Nice To Haves

Bachelor’s degree.
CAM or CPM certification.
Real Estate License.
Certified Occupancy Specialist (COS) or Certified Professional of Occupancy (CPO) designation.
Housing Credit Certified Professional (HCCP) designation.
Certified Credit Compliance Professional (C3P) designation.
Experience with resyndication or redevelopment.
Multi-site management experience.
Prior experience preparing for a REAC inspection, as needed for HUD properties.
Bilingual English/Spanish.

Responsibilities

Mentor and develop community managers, setting standards for team collaboration, goal setting, and consistent results.
Partner with on-site teams to manage budgets, optimize expenses, and support strong property performance.
Drive resident retention and satisfaction through engagement strategies and timely issue resolution.
Work with the compliance team to maintain and exceed regulatory standards, including HUD Section 8 and tax credit requirements.
Analyze market trends, support marketing initiatives, and make strategic decisions to enhance community value and competitive positioning.
Visit each community weekly and travel frequently within the assigned region; occasionally travel outside the region for special assignments.