Regional Manager - Multifamily Property Management

Fairfield•Arlington, VA

About The Position

The Regional Manager oversees multifamily community operations within a designated region, driving financial performance, resident satisfaction, and regulatory compliance. The role aligns operations with company goals by optimizing processes, managing community engagement, and supporting on-site teams. It requires expertise in compliance, budgeting, and multi-site management, as well as leadership skills to guide a diverse team. Frequent travel within the region is required, including weekly visits to each community; occasional travel outside the assigned region may be needed for special assignments. The Regional Manager mentors and develops community managers, partners with on-site teams to manage budgets and property performance, and advances resident retention and satisfaction. The role works with the compliance team on regulatory requirements, including HUD Section 8 and tax credit programs, and analyzes market trends to support marketing initiatives and strategic decisions. Fairfield describes its workplace as collaborative and supportive, with training, coaching, and mentoring for career development. The company offers competitive compensation and benefits, including paid time off, paid holidays, sick days, volunteer time off, matched 401(k), medical, dental, and vision insurance, a flexible spending account, and life insurance, subject to eligibility requirements.

Requirements

High school diploma or equivalent required.
At least five years of progressive multifamily property management experience.
Experience with Tax Credit Compliance, EIV, and HUD Section 8 subsidy programs required.
Experience with New Build Lease Up required.
Experience in a leadership position and proven ability to develop and manage a successful team.
Experience using Yardi or other related property management accounting software.
Experience writing and maintaining budgets.
Valid driver’s license required.
Strong understanding of financial statements, including budgets, financial reports, P&L statements, and general ledgers.
Strong understanding of federal, state, and local fair housing laws and provisions.
Ability to read and understand regulatory agreements; knowledge of REAC and MOR compliance.
Strong knowledge of Microsoft Outlook, Word, Excel, and Yardi or other property management accounting software.
Strong math, accounting, and typing skills.
Ability to read, write, understand, and communicate in English.
Superior customer service skills, including the ability to manage difficult customers and situations.
Strong attention to detail, organizational, time management, and prioritization skills.
Professional verbal and written communication skills.
Strong leadership and management skills, including the ability to direct a team.
Adherence to ethical standards, including maintaining confidentiality and fiduciary responsibility.
Ability to set, manage, and meet goals and deadlines consistently; ability to exercise independent judgment.
Ability to travel and work a flexible schedule that may include weekends, evenings, and holidays.

Nice To Haves

Bachelor’s degree preferred.
CAM or CPM certification preferred.
Real Estate License preferred.
Certified Occupancy Specialist (COS) or Certified Professional of Occupancy (CPO) designation strongly preferred.
Housing Credit Certified Professional (HCCP) designation strongly preferred.
Certified Credit Compliance Professional (C3P) designation strongly preferred.
Multi-site management experience preferred.
Prior experience preparing for a REAC inspection, as needed for HUD properties.
Bilingual English/Spanish is a plus.

Responsibilities

Mentor and develop community managers, setting standards for collaboration, goal setting, and consistent results.
Partner with on-site teams to manage budgets, optimize expenses, and improve property performance.
Drive resident retention and satisfaction through engagement strategies and timely issue resolution.
Work with the compliance team to maintain regulatory standards, including HUD Section 8 and tax credit requirements.
Analyze market trends, support marketing initiatives, and make strategic decisions to enhance community value and competitive positioning.
Visit each community weekly and travel frequently within the region; occasionally travel outside the region for special assignments.