Regional Pharmacy Operations Supervisor (Hybrid)

Florida Cancer Specialists•Bonita Springs, FL

5d•Remote

About The Position

The Regional Pharmacy Operations Supervisor is responsible for pharmacy operations matters within an assigned region. The role supervises the regional pharmacy trainer, develops training plans, addresses training-related issues, oversees training documentation, and provides trainer coverage when needed. It also supports change and project management and works with pharmacy operations leadership to implement quality assurance programs. The supervisor supports company financial goals through fiscal responsibility, including inventory management, and ensures clinic charge compliance across the designated region while working with the Pharmacy Operations Manager to track compliance rates. The role also supports pharmacy staff recruitment and interviews when requested, performs random clinic assessments to verify compliance with pharmacy standard operating processes, and monitors and updates policies and procedures to reflect regulatory changes. This remote role requires travel to satellite offices and offsite meetings. Standard hours are Monday through Friday, 8:00 a.m. to 5:00 p.m., with weekend on-call rotation.

Requirements

Registered and Certified Pharmacy Technician (CPhT).
Certified Compounded Sterile Preparation Technician (CSPT).
High school diploma required.
Minimum of three years of pharmacy technician experience.
Strong critical thinking, problem-solving, analysis, decision-making, planning, time-management, and organizational skills.
Attention to detail and ability to exercise independent judgment.
Interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness.
Ability to handle sensitive and confidential material and emotionally charged matters effectively.
Effective oral, written, and presentation communication skills; active listening and balanced feedback skills.
Strong customer focus and ability to foster quality, performance effectiveness, and operational excellence through collaboration and positive employee, physician, and community relations.
Ability to manage time, conflicting priorities, stress, and professional development effectively.
Self-motivated, able to work independently with limited supervision, and able to work remotely effectively.
Ability to work in a fast-paced, multi-site environment and manage competing priorities and stakeholder demands.
Ability to lead and facilitate group discussions, coach, mentor, motivate, and engage others toward a common goal.
Ability to lead projects from inception through implementation and assessment.
Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
Registered Pharmacy Technician certification/license.
PTCB Certified Pharmacy Technician certification.
CSPT Certified Compounded Sterile Preparation Technician certification.
Valid state driver's license for travel to satellite offices and offsite meetings.
Compliance with the company Driver Safety Operations and Motor Vehicle Records Check Policy.
Drivers must annually provide Human Resources with declarations pages for personal vehicle insurance policies; required split limits are $100,000/$300,000/$100,000.

Nice To Haves

Associate degree preferred.
One year as a regional pharmacy trainer within the organization preferred.
Industry experience preferred.
Management experience preferred.

Responsibilities

Supervise the regional pharmacy trainer in the assigned region.
Develop training plans, address training-related issues, oversee training documentation, and provide coverage for trainers and their duties when needed.
Support change and project management.
Work alongside pharmacy operations leadership to implement quality assurance programs.
Support company financial goals through fiscal responsibility, including inventory management.
Ensure clinic charge compliance in the designated region and work with the Pharmacy Operations Manager to track compliance rates.
Support clinic recruitment and interviewing of pharmacy staff when requested.
Perform random clinic assessments to ensure compliance with pharmacy standard operating processes.
Monitor and update policies and procedures to include regulatory changes.