Operations Supervisor (Hybrid)

McGrath Rent Corp•Auburndale, FL, Auburndale, FL, US, FL

5d•$63,800 - $87,600•Hybrid

About The Position

The Operations Supervisor provides customer service, administrative and sales support, and coordinates the delivery, installation, and removal of modular buildings and other rental products. The role also supervises employees who repair and prepare modular buildings and containers for rental. The position reports to the Regional Operations Manager and is intended for a leader with a strong work ethic, exceptional character, and a dynamic personality. The position requires onsite training in Auburndale, Florida, typically for a few months, with the duration depending on individual progress and business needs. After training, the schedule is hybrid: three days per week in the office and two days from home. Candidates must live within commuting distance of the Auburndale office. Work arrangements may change based on business needs, operational requirements, and company policy. The stated schedule is Monday through Friday, 8 a.m. to 5 p.m., with additional hours as needed.

Requirements

At least 3 years of experience in operations or a related field.
At least 1 year of leadership or supervisory experience.
High energy, adaptability, and ability to perform effectively in a fast-paced and diverse environment.
Ability to lead and manage autonomously and collaborate effectively as a team member.
Proven track record of hands-on success.
Excellent verbal, written, and interpersonal communication skills, as well as strong negotiation abilities.
Effective project and time management skills.
Experience using financial metrics to manage costs.
Exceptional attention to detail.
Ability to handle multiple responsibilities simultaneously.
Proficiency in MS Outlook, Rental Results, Cognos, Oracle, Salesforce, Excel, and Word.
Must live within commuting distance of the Auburndale, Florida office.
Must be legally authorized to work in the United States on a permanent basis; employment visa or immigration sponsorship is not provided.

Nice To Haves

Bilingual Spanish/English is a plus.

Responsibilities

Lead branch operational efforts across logistics, customer service, contracts, billing, receiving, accounts payable, purchase orders, and project coordination.
Work with sales staff and management to support clients and the company.
Develop strategies and tactics to identify and implement branch best practices.
Develop relationships with key customers and vendors.
Manage the vendor base for onsite operations and implement policies and procedures that support excellent customer service and vendor partnerships.
Mentor and train operations team members and establish programs to support their personal and professional growth.
Serve as the Operations process and systems subject matter expert.
Work with Sales to help increase market share in established and new market segments.
Assist in developing new products and ancillary services for existing and new clients.
Develop relationships with subcontractors for transportation, installation, and service; standardize vendor practices and improve business processes.
Partner with Sales, IC, and Project Management to improve internal coordination.
Provide customer service, administrative and sales support, and schedule deliveries, installations, and removals of modular buildings and other rental products.
Supervise employees who repair and prepare modular buildings and containers for rental.

Benefits

Vacation and sick time.
10 days plus 2 half days of company-paid holidays.
401(k) retirement plan with company match.
Company-paid life insurance.
Wellness resources covering topics such as nutrition, exercise, and emotional health.
DailyPay.
Health Savings Account (HSA).
Flexible Spending Account (FSA).
Employee Assistance Program (EAP).
Pet insurance.
Flexible benefit choices and benefit spending options.