Operations Supervisor | Regional Maintenance

World Fuel Services•Bloomington, CA
•$80,000•Remote

About The Position

World Fuel is seeking an Operations Supervisor for Regional Maintenance to lead maintenance execution and operational reliability across Northern California. This remote, field-based role supports a geographically dispersed network of commercial fueling and cardlock locations. The supervisor leads Field Service Technicians, coordinates contractors and vendors, manages maintenance activities, and helps ensure fueling locations remain safe, compliant, and operational. The position combines hands-on field leadership with maintenance planning, service coordination, resource management, reporting, and operational improvement. The role works Monday through Friday on day shift, with moderate travel throughout the region and occasional travel to support broader North American operations and initiatives. Participation in an on-call rotation is required, and emergency response and after-hours operational support may be needed when required. The stated pay is $80,000 USD.

Requirements

  • Associate degree, technical certification, or equivalent industry experience.
  • At least 3 years of experience in maintenance operations, facilities maintenance, field services, contractor management, fuel operations, or a related field.
  • Experience leading technicians, contractors, or field personnel.
  • Strong troubleshooting, problem-solving, and decision-making skills.
  • Experience managing maintenance activities, work orders, and service providers.
  • Strong organizational and project coordination abilities.
  • Proficiency with Microsoft Office, including Excel, Outlook, Teams, and SharePoint.
  • Valid driver's license and ability to travel throughout the assigned territory.
  • Ability to participate in an on-call rotation.

Nice To Haves

  • Experience in petroleum, cardlock, fueling, convenience store, retail fueling, or terminal operations.
  • Knowledge of fuel dispensing systems, tank monitoring systems, environmental monitoring equipment, or fueling infrastructure.
  • Familiarity with OSHA, EPA, UST, and fueling facility regulations.
  • Experience conducting inspections, audits, incident investigations, and root cause analysis.
  • Experience reviewing contractor proposals, service reports, and repair documentation.
  • Experience managing preventative maintenance programs.

Responsibilities

  • Supervise and support Field Service Technicians across the region; assign, prioritize, and monitor maintenance activities.
  • Coach, train, provide feedback to, and support technician performance; serve as the first point of escalation for operational and maintenance issues.
  • Participate in field activities and provide site support as needed.
  • Oversee maintenance help desk tickets, service requests, and work orders from initiation through completion; monitor response times, aging reports, backlogs, and service levels.
  • Evaluate maintenance requests and determine corrective actions; ensure work is safe, accurate, and properly documented.
  • Review completed work orders for coding accuracy, completeness, and supporting documentation.
  • Dispatch and manage third-party contractors, vendors, and service providers; monitor their performance, work quality, safety compliance, and timelines.
  • Assist in evaluating repair proposals, quotes, and vendor recommendations; ensure contracted work meets scope, budget, and company expectations.
  • Conduct site visits, inspections, audits, and facility assessments; identify recurring equipment failures and operational risks.
  • Support preventative maintenance planning and execution, equipment replacements, facility upgrades, and new site startups.
  • Recommend long-term solutions to improve reliability and reduce downtime.
  • Maintain compliance with environmental, health, safety, and regulatory requirements; support incident investigations and corrective actions.
  • Monitor site conditions, image standards, housekeeping, and operational readiness; assist with emergency response and after-hours support when required.
  • Monitor parts inventories, maintenance resources, and regional maintenance spending.
  • Maintain accurate records in maintenance management systems; generate reports and track operational performance metrics.
  • Support continuous improvement initiatives and operational best practices.

Benefits

  • Opportunities for career advancement
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