Operations Supervisor | Regional Maintenance

World Kinect•Bloomington, CA

3d•Remote

About The Position

The Operations Supervisor leads maintenance execution and operational reliability across World Fuel’s Northern California territory. This hands-on field leadership role supervises Field Service Technicians, coordinates contractors and vendors, manages maintenance activities, and helps ensure fueling locations remain safe, compliant, and operational. The position is remote-based, with support for locations throughout Northern California and moderate regional travel, plus occasional travel supporting broader North American operations and initiatives. The supervisor assigns and monitors maintenance work, oversees work orders and service requests, evaluates corrective actions, and reviews completed work for accuracy and documentation. The role includes coaching technicians, serving as an escalation point, conducting site visits and assessments, supporting preventative maintenance, facility upgrades and new site startups, and identifying ways to improve reliability and reduce downtime. The supervisor also monitors contractor performance, safety, quality, scope, budget, and timelines; supports compliance, incident investigations, and emergency response; tracks parts, resources, spending, records, and performance metrics; and contributes to continuous improvement. The role follows a Monday–Friday day-shift schedule and requires participation in an on-call rotation.

Requirements

Associate degree, technical certification, or equivalent industry experience.
At least 3 years of experience in maintenance operations, facilities maintenance, field services, contractor management, fuel operations, or a related field.
Experience leading technicians, contractors, or field personnel.
Strong troubleshooting, problem-solving, and decision-making skills.
Experience managing maintenance activities, work orders, and service providers.
Strong organizational and project coordination abilities.
Proficiency with Microsoft Office, including Excel, Outlook, Teams, and SharePoint.
Valid driver’s license and ability to travel throughout the assigned territory.
Ability to participate in an on-call rotation.

Nice To Haves

Experience in petroleum, cardlock, fueling, convenience store, retail fueling, or terminal operations.
Knowledge of fuel dispensing systems, tank monitoring systems, environmental monitoring equipment, or fueling infrastructure.
Familiarity with OSHA, EPA, UST, and fueling facility regulations.
Experience conducting inspections, audits, incident investigations, and root cause analysis.
Experience reviewing contractor proposals, service reports, and repair documentation.
Experience managing preventative maintenance programs.

Responsibilities

Supervise and support Field Service Technicians across the region.
Assign, prioritize, and monitor maintenance activities to ensure timely service delivery.
Coach, train, provide feedback to, and support the performance of technicians.
Serve as the first point of escalation for operational and maintenance-related issues.
Participate in field activities and provide site support as needed.
Oversee maintenance help desk tickets, service requests, and work orders from initiation through completion.
Monitor ticket response times, aging reports, maintenance backlogs, and service levels.
Evaluate maintenance requests and determine appropriate corrective actions.
Ensure work is completed safely, accurately, and with proper documentation.
Review completed work orders for coding accuracy, completeness, and supporting documentation.
Dispatch and manage third-party contractors, vendors, and service providers.
Monitor contractor performance, work quality, safety compliance, and completion timelines.
Assist in evaluating repair proposals, quotes, and vendor recommendations.
Ensure contracted work is completed within scope, budget, and company expectations.
Conduct site visits, inspections, audits, and facility assessments.
Identify recurring equipment failures and operational risks.
Support preventative maintenance planning and execution.
Assist with equipment replacements, facility upgrades, and new site startups.
Recommend long-term solutions to improve reliability and reduce downtime.
Maintain compliance with environmental, health, safety, and regulatory requirements.
Support incident investigations and implementation of corrective actions.
Monitor site conditions, image standards, housekeeping, and operational readiness.
Assist with emergency response and after-hours operational support when required.
Monitor parts inventories, maintenance resources, and regional maintenance spending.
Maintain accurate records in maintenance management systems.
Generate reports and track key operational performance metrics.
Support continuous improvement initiatives and operational best practices.