Regional Personal Training Manager

CLUB4 FITNESS•Flower Mound, TX

51d•Onsite

About The Position

The Regional Personal Training Manager recruits, hires, onboards, mentors, and supports personal training managers and staff across assigned clubs. The role ensures new team members understand Club4Fitness performance expectations, systems, policies, and procedures, and works to maintain or grow monthly personal training production. The manager leads by example, communicates policy and performance changes, and represents the organization positively. The position supports regional sales growth, client retention, customer satisfaction, and financial goals by coaching and evaluating personal trainers, monitoring team performance, developing staff, and holding personal training managers accountable. The manager may also maintain a personal training schedule based on regional needs, cover clubs without a personal training manager, and participate in community fitness and club activities. This role reports to the Personal Training Director assigned to the PTM’s club facility. It is based in Flower Mound, Texas, and requires travel among assigned clubs, a schedule that may include early mornings, late evenings, weekends, and extended hours for special events or club openings.

Requirements

High school diploma or GED.
Current fitness certification from an approved education company, such as ACSM, ACE, NASM, NCSA, AFFA, or NFPT, with NCCA certification.
Current CPR/AED certification.
Previous experience as a certified personal trainer.
Knowledge of physiology, exercise technique, and body mechanics, including guidance for functional training during pregnancy and for members recovering from illness or injury.
Ability to pass a personal training Strength and Conditioning Assessment.
Detail- and results-oriented, professional, organized, and able to multitask.
Positive, motivating, effective interpersonal communication skills and strong communication and customer service abilities.
Gregarious personality, ability to motivate and inspire, and high energy.
Desire and capacity to train people at all fitness levels.
Ability to work autonomously and collaboratively within teams.
Ability to communicate verbally and in writing and maintain emotional control under pressure.
Ability to meet the physical demands of the role, including frequent light lifting and occasional lifting of up to 50 pounds.
Availability for scheduled hours that may include early mornings, late evenings, weekends, travel, and extended hours for events, launches, and club openings; flexibility to accommodate client availability.

Nice To Haves

Two- or four-year degree in exercise science or a related field.
Previous personal training sales experience.

Responsibilities

Assist the Personal Training Director with recruiting, hiring, and onboarding personal training managers in the assigned region.
Provide new personal training managers with a schedule of onboarding activities covering their first 30 days.
Schedule training to ensure personal training staff develop a working knowledge of the current POS system.
Coach personal trainers on conducting effective consultations and shadow trainers to evaluate their consultation skills.
Teach appointment-setting and prospecting skills to personal training staff.
Model and reinforce personal training and company policies and procedures, including cancellation and freeze policies.
Conduct session quality reviews of personal training staff across the assigned region.
Disseminate personal training sales strategies introduced by the Personal Training Director.
Perform consultations according to monthly minimums determined by the Personal Training Director.
Use departmental KPIs and metrics to support personal training sales growth and individual trainer development.
Promote client retention by maintaining a skilled team and providing staff with support, direction, and education.
Train and assign personal training staff on monthly business plans and daily or weekly reporting.
Oversee personal training managers and leads across the region to support financial and customer satisfaction goals.
Motivate and support club teams in developing and implementing action plans aligned with operational and organizational objectives.
Assist assigned clubs in achieving personal training goals.
Identify, interview, and hire personal training managers, and assist those managers with hiring additional staff.
Demonstrate leadership in sales, training, recruiting, and hiring, and lead by example.
Train, coach, and monitor team performance, and hold personal training managers accountable.
Counsel, discipline, and terminate personal training managers; assist managers with addressing personnel matters involving their staff.
Communicate regional successes, deficiencies, concerns, problems, and improvement opportunities to upper management.
Communicate and drive company policies, procedures, and vision throughout the region.
Drive personal training revenue through personal sales and effective management of assigned teams.
Depending on regional needs and the Personal Training Director’s decision, maintain a regular personal training schedule alongside management duties.
When providing personal training or group workouts, deliver pre-designed workouts, motivate clients, build participation, ensure exercise safety, and modify exercises for differing skill levels.
Attend weekly and monthly fitness meetings and required educational presentations; assist with preparation or presentation when requested.
Maintain member engagement through social media and promote the brand.
Act as a fitness leader in the community.
Cover clubs without an available personal training manager to maintain a functional personal training department.
Perform other duties assigned by the Personal Training Director, Managing Partner, or executive leadership.